PC crashes, tried everything I could without any luck

By Breeder
Feb 6, 2008
  1. Hi to everybody,since this is my first post on this forum :)

    I have been having problem lately.My computer tends to freeze(I can see the image of what I was working of but everything is still,and little red line appears at the top of the screen) and every time I have to manually restart it and then I get this error message:

    BCCode : f4 BCP1 : 00000003 BCP2 : 8609DDA0 BCP3 : 8609DF14
    BCP4 : 805D11F8 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    This has been happening regularly over past few months and I pretty much did everything written in "Before posting your minidumps, please read this" topic.

    Let me mention that I reinstalled my OS few times during this problematic period and the problem has always reappeared.

    Minidumps are attached.
    I would really appreciate some insight on this one.

    Big thanks in advance!!

    Attached Files:

  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    7 of the minidumps point to vsdatant.sys Zone Alarm file

    The 2 others point to:
    win32k.sys Windows file, possible faulting ZA service
    RtkHDAud.sys Realtek(r) High Definition Audio Function Driver

    Recommendation: Fully un-install Zone Alarm
  3. Breeder

    Breeder TS Rookie Topic Starter


    wow,that was quick :grinthumb
    I will completely remove AZ and see what happens

    Thank you very much :)
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