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PC freezing when playing games

By Alina-I
Feb 19, 2013
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  1. First of all, I have been browsing alot through these forums but as I dont know anything about this I dont get any further with my problem. So I would appreciated an understandable language on this topic if that is possible. :)

    The other day while playing minecraft my screen froze and the sound went looping, lagging, not sure what to actually call it. After a few seconds I got a blue screen:
    http://i1324.photobucket.com/albums/u605/Alina-f/IMAG1922_zps68cff9a8.jpg
    As I had just bought a new external hardisk, mouse and keyboard that was of course the first thing that came into my mind. Removing and uninstalling everything that came with this and it still happend, just a few seconds after opening a game. (minecraft, world of warcraft, planetside 2)

    After letting the computer be off for a day I was able to play perfectly fine again without any issues until today where it repeats itself again(2 days after last episode), but this time without a blue screen. Just freeze, the sound and then reboot. It doesnt always reboot either but just stays in the frozen screen with the noise. Also when it reboot it sometimes happens that windoes wont start up again, and screen gets weird colours.
    http://i1324.photobucket.com/albums/u605/Alina-f/IMAG1923_zpse6b6a08c.jpg

    And as I dont know anything about computer I dont even know where to start looking or what different things means. But I have opend up my computer and "cleaned" it with compressed air box, without taking out any part. As I dont know how to take parts out, add cooling paste, what a cpu or anything else looks like. I know what my motherboard is and I know what my graphic card is. Thats all my knowledge on this topic.

    I have also checked my fans, they all seem to work. And on startup I also got a scan system option but this one did not find any issues.

    And as I read in an other thread I made my computer crash again to get a log on what happend. As I cant read this log myself I will post the report under.
    I have also bought a new graphic card which will be here in a few days, EVGA GeForce GTX 660Ti 3GB PhysX CUDA, but as I dont know what the actual problem is I dont wish to put the new one in. I dont know if anything can get damage if something else is wrong etc. so I dont dare to take chances when not knowing what I am doing.
     
  2. Alina-I

    Alina-I TS Rookie Topic Starter

    As I dont know what you might need to know about my computer, heres a great wall of text for you :)

    Operating System
    Microsoft Windows 7 Home Premium 64-bit SP1


    CPU
    Intel Core i7 920
    Cores4
    Threads8
    NameIntel Core i7 920
    Code NameBloomfield
    PackageSocket 1366 LGA
    Technology45nm
    SpecificationIntel Core i7 CPU 920 @ 2.67GHz
    Family6
    Extended Family6
    ModelA
    Extended Model1A
    Stepping5
    RevisionD0
    InstructionsMMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64
    VirtualizationSupported, Enabled
    HyperthreadingSupported, Enabled
    Fan Speed879 RPM
    Bus Speed133,7 MHz
    Rated Bus Speed2405,9 MHz
    Stock Core Speed2666 MHz
    Stock Bus Speed133 MHz
    Average Temperature51 °C
    Caches
    L1 Data Cache Size4 x 32 KBytes
    L1 Instructions Cache Size4 x 32 KBytes
    L2 Unified Cache Size4 x 256 KBytes
    L3 Unified Cache Size8192 KBytes


    RAM
    Memory slots
    Total memory slots3
    Used memory slots3
    Free memory slots0
    Memory
    TypeDDR3
    Size6144 MBytes
    Channels #Triple
    DRAM Frequency668,3 MHz
    CAS# Latency (CL)9 clocks
    RAS# to CAS# Delay (tRCD)9 clocks
    RAS# Precharge (tRP)9 clocks
    Cycle Time (tRAS)24 clocks
    Command Rate (CR)1T
    Physical Memory
    Memory Usage37 %
    Total Physical5,99 GB
    Available Physical3,74 GB
    Total Virtual12 GB
    Available Virtual9,14 GB
    SPD
    Number Of SPD Modules3


    Motherboard
    ManufacturerAlienware
    Model0XDJ4C (CPU 1)
    Version00
    Chipset VendorIntel
    Chipset ModelX58
    Chipset Revision13
    Southbridge VendorIntel
    Southbridge Model82801JR (ICH10R)
    Southbridge Revision00
    System Temperature38 °C
    BIOS
    BrandAlienware
    VersionA03
    Date28.10.2009
    Voltage
    +3.3V3,312 V
    CPU CORE0,928 V
    VIN21,520 V
    VIN30,906 V
    +5V5,003 V
    +12V12,320 V
    VIN61,840 V
    VSB3V3,312 V
    CMOS BATTERY3,248 V


    Graphics
    Monitor
    NameGenerisk ikke-PnP-skjerm on NVIDIA GeForce GTX 260
    Current Resolution1600x1200 pixels
    Work Resolution1600x1170 pixels
    Stateenabled, primary
    Monitor Width1600
    Monitor Height1200
    Monitor BPP32 bits per pixel
    Monitor Frequency60 Hz
    Device\\.\DISPLAY1\Monitor0
    GeForce GTX 260
    GPUGT200
    Device ID10DE-05EA
    RevisionA2
    SubvendornVidia (10DE)
    Current Performance LevelLevel 1
    Current GPU Clock300 MHz
    Current Memory Clock100 MHz
    Current Shader Clock600 MHz
    Voltage1,020 V
    Technology56 nm
    Die Size576 mm²
    DirectX Support10.0
    OpenGL Support4.0
    Bus InterfacePCI Express x16
    Temperature58 °C
    Driver version9.18.13.1090
    BIOS Version62.00.67.00.04
    ROPs28
    Shaders192 unified
    Memory TypeGDDR3
    Physical Memory1792 MB
    Virtual Memory512 MB
    Bus Width64x7 (448 bit)
    Anti Aliasing Modes-?-
    Filtering ModesBilinear, Trilinear, 2x Anisotropic, 4x Anisotropic, 8x Anisotropic, 16x Anisotropic
    Noise LevelModerate
    Max Power Draw182 Watts
    Count of performance levels : 3
    Level 1 - "Default"
    GPU Clock300 MHz
    Memory Clock100 MHz
    Shader Clock600 MHz
    Level 2 - "2D Desktop"
    GPU Clock400 MHz
    Memory Clock300 MHz
    Shader Clock800 MHz
    Level 3 - "3D Applications"
    GPU Clock518 MHz
    Memory Clock1008 MHz
    Shader Clock1080 MHz
    OpenGL
    Version3.3.0
    VendorNVIDIA Corporation
    RendererGeForce GTX 260/PCIe/SSE2
    GLU Version1.2.2.0 Microsoft Corporation
     
  3. Alina-I

    Alina-I TS Rookie Topic Starter

  4. JC713

    JC713 TS Evangelist Posts: 6,982   +908

    Driver version9.18.13.1090: What nVidia driver package is this? (ex. 314.07,310.90). It seems to me like maybe your GPU is beginning to die.
     
  5. JC713

    JC713 TS Evangelist Posts: 6,982   +908

    After doing some more research, people said installing the DirectX package cured this issue: http://www.microsoft.com/en-us/download/details.aspx?id=35. But why would it be DX since Minecraft doesn't use DX as far as I am concerned.

    Would you mind downloading Realtemp and telling me what the Temperature of your CPU and GPU are?
     
  6. Alina-I

    Alina-I TS Rookie Topic Starter

    this is 314.07

    I'll have a look into the DirectX 11 package and see if that helps, thank you.
     
  7. Alina-I

    Alina-I TS Rookie Topic Starter

  8. Alina-I

    Alina-I TS Rookie Topic Starter

    I also have a program called speccy.

    CPU seems to be between 50 - 65 while having a game open.

    Graphics(is this GPU?) only manage to rise to 74 before my computer froze again.
     
  9. JC713

    JC713 TS Evangelist Posts: 6,982   +908

    Yes this is the GPU. 90C or higher is when you should worry (for the GPU only) so overheating shouldn't be the issue. Did you clean install the driver? If not, run the installer again and chose custom install and check the "Clean Install" option. This will hopefully clean out any errors in previous driver installations. After this has completed, restart your PC and try the game again and tell me if your PC freezes and/or crashes.
     
  10. Alina-I

    Alina-I TS Rookie Topic Starter

    I have clean installed the driver and tried to open a game a few times. The problem is still here and sometimes I also get a message on the start menu panel saying something about graphics. Exactly what this message is saying I cant read because a second after it appears the screen goes black. It does not reboot when this happens nor do anything happen to the sound, just simply black screen.
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,872   +166

    In the bios... turn off any CPU speed step down, thermal and power saving settings. Disable C6 and C3 states
     
     
  12. Alina-I

    Alina-I TS Rookie Topic Starter

    after a bit back and forth I found out where to do this, but it did not help in any way.
    It also seems it have died completely. The screen turns black just after a few minutes, I no longer have to open any games before this happens.

    I also have issues starting up the computer a few times, the mobo repeats 6 beeps until the computer is shut down. As I dont have a manual to my mobo I am having issues finding out what exactly my mobo is telling me.

    After some googling I find several BIOS beep codes, but which ones of them is correct is hard for me to find out, power supply, memory failure, BIOS recovery failure etc.
     
  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,872   +166



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