PC keeps freezing..

By devlinne
Nov 8, 2010
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  1. hi. really old topic but my pc keep freezing. i don't know if i can fully explain it, but here's some info:

    i had a previous problem with my pc going into boot loops, and had it checked by a tech, and it turned out one of the SDRAMs (i had two 512mb SDRAMs installed) got busted, so the tech removed it. currently, my pc has only the one 512mb sdram on it. also, the tech reformatted the pc it after removing the busted SDRAM.

    a couple weeks after the above, i started experiencing this problem with the pc freezing. i noticed this usually happened if i try to open some folders is not yet fully loaded (e.g. the windows security alert hasnt popped up yet), but it isnt limited to that. recently it froze while i was converting a video using WinAvi. but it isnt limited to those events, since it happens randomly. restarting the pc using the restart button on the cpu doesnt work, since it freezes again when it reaches the windows startup logo. i had to power the pc on and off for it to work. sometimes, i had to do this a number of times before the pc opens, because it freezes during booting up of the motherboard, and as i mentioned, during when it reaches the windows logo. its quite frustrating!

    here are my system specs:

    Windows XP Pro SP3
    Pentium 4 2.26GHz
    512mb DDR SDRAM
    Asus P4VP-MX motherboard.
    nVIDIA GeForce FX5500
    two 40GB seagate hard drives

    is my existing SDRAM going, too?? help please! my pc is quite old, probably around 5 years old. it's not the most high-tech equipment around, but i'd like to keep it running until i finish saving up for a new, better one.

    also, i was wondering if i need to reset the cmos battery, or change it. i think i read somewhere that this may help but i'm not sure, so i'm not touching any of the internals as of yet.

  2. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,436   +37

    No Blue Screens?
    Check your Windows\Minidump directory.
    If you find any files there, please zip your five most recent and attach to your next post.

    Have you run Memtest?
    Have you checked your drive for freespace and for fragmentation?
    Have you checked your operating temps?

    To Check Operating temps,
    I recommend Everest; a free edition is available in our download section.

    To Check your Memory,
    Please follow this guide...

    Please note that (unless you start getting errors reported) you will need to let this run a long time.
    A good way of doing this is to let it run over night. In each 'pass" there are a series of eight memory tests that are run, each more complicated than the previous. We used to say that you need to let it run a minimum of 7 passes, unless you start getting errors. We are now recommending 10 or more. We have seen some memory errors not show up until pass 11 and later. If you have errors reported, (and more than one stick of ram) you may want to re-run the test with only one stick of ram installed, checked each stick until you isolate those that are faulty. That way you can limit your replacement to those that actually need it.

    To check your hard-drive...
    In Windows Explorer, right click on your boot-drive (usually C), and select properties.
    Note the following and please report back:
    • Capacity,
    • Used Space, and
    • Free Space.
    Then click the "tools" tab and select the error checking button.
    This will check your drive for errors. Depending on your capacity, speed, and other factors, this could be time-consuming.
    Allow it to repair errors.

    After errors have been repaired,
    Again on the tools tab, select (Defragmentation.->) Defragment Now.

    One last thing...
    Please download VEW and save it to your Desktop:

    Double-click VEW.exe to run.
    • Under Select log to query, select
      • Application
      • System
    • Under Select type to list, select:
      • Critical (Vista only, NOT for XP)
      • Error
    • Click the radio button for Number of events
      • Type 20 in the 1 to 20 box
    • Then click the Run button.
    • Notepad will open with the output log.
    • In Notepad, click Edit -> Select all
    • Then press Edit -> Copy
    • Press Ctrl+V on your keyboard to paste the log as text in your next reply.
    (Courtesy rev-Olie)
  3. devlinne

    devlinne TS Rookie Topic Starter


    hi, thank you for these steps.. i'll try to follow them as best as i can... i understand some of the procedures will take some time, it'll probably take me a while, i'll try to find some time over the weekend when i'm not so busy.

    Blue Screen
    as far as i can tell, no blue screens. i do have a Samsung LCD monitor, if its relevant... if the "blue" in question is as blue as the Asus splash screen on startup, then i dont get a blue screen. :confused: anyway, i've attached the minidump file. i only have one, btw.

    Checking the drive for free space and for fragmentation
    I did this but it requires a restart on the computer, so i'll have to get back to you on this. i'm using almost half of my C drive, around 48%.

    Checking operating temps
    I downloaded and installed the Everest software. do you need a specific report from it? everything seems so technical, i don't understand the half of it. :eek:

    VEW result here:

    Check Memory / Hard drive
    as for checking the memory and the result on the repair/defrag, i'll be posting it as soon as i can...

    Attached Files:

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