PC Not Regocnising WebCam or OnBoard Microphone

[RoseThorne]

Hello,
I have a Dell Monitor SX2210 - the onboard mic used to work.

However today the onboard monitor and camera aren't working. They aren't showing up in devices either and when I try to test using 'talk to cortana' it can't hear me. PC is running Windows10.

When running Adobe AUdition is can record sounds that are playing through the pc... ie I play a track in itunes and press record in Audition and it will record that... it just can't hearme!

Additionally, having tried to plug in a usb mic to see if that would be recognised - it wasn't and still wouldn't let me 'talk to cortana' or feed sound into Audition.

Any ideas?

Thanks
Rose

 

[Cycloid Torus]

You can look thru the information on Dell: https://www.dell.com/support/home/al/en/albsdt1/product-support/product/dell-sx2210wfp/research
However, I think you may have been slugged from behind by a Windows update. I notice that most recent driver supports Windows 7, but not 10 or even 8. Like the nice scanner from HP in my closet, we may have been 'obsoleted'

New webcams are available for $30-$50.

 

[MaikuTech]

https://www.dell.com/support/home/al/en/albsdt1/product-support/product/dell-sx2210wfp/drivers
Download the drivers first, then you right click, select properties on .exe programs and select run in compatibility mode windows 7sp1.
if it excutes and installs fine don't worry about it but if it refuses to do so in the current version of windows 10.
You will have little choice but to go ahead and invest in a new webcam and mic.
Back to school sales are running active and tax free holiday should be around in the corner so you don't have to spend too much.

 

[RoseThorne]

I have a usb mic that plugs into the PC tower - even that's not working!

But I'll download the driver tonight and see if it helps.

thanks

 

[MaikuTech]

Reply back to let us know what is happening, otherwise we'll assume you fixed or bought newer gear.

 

[RoseThorne]

I will do.... can you tell me....

What will the new driver do?
I mean whats the worst that can happen?

I'm a nervous tech user and don't want to bust the rest up!

 

[RoseThorne]

Sorry to be an *****... which driver?

 

[RoseThorne]

 

[Cycloid Torus]

Probably the Windows 7 64 bit - if for a 64 bit Operating System. It might work.

 

[RoseThorne]

Thank you all...!

still can't get the monitor mic/camera to work but I have gotten a plug in USB mic to work so that'll do till I get some cash.

thanks again, Rose