PC restarts randomly but not when playing games

By mastermike
Aug 5, 2007
  1. Hello, my computer specs,

    Intel Celron 2.7GHZ
    768mb DDR
    ATI Radeon 1300 256MB DDR2
    DVD drive
    Cd RW R drive
    Windows XP Home SP2

    Well my problem is this, my computer restarts with blue screen but only when its idle NEVER HAPPENED WHEN PLAYING GAMES OR INTERNET etc. I am at a loss please help
  2. tipstir

    tipstir TS Ambassador Posts: 2,383   +105

    Check for spyware, trojans, virues an etc.. using spyware terminator (free)
    If that find stuff and removes it..
    And you still have the blue screen you can check your RAM for errors..
    But you might suffer from what I call profile corrupt. Which is an easy fix.
    Login into the safemode and delete your user name profile but you have to try to copy your document and settings for that user name other wise you'll loose all your favorites, desktop icons, history, cookies. Programs you install are still intact. Then when you login again Windows will re-create your profile with a working version.
  3. mastermike

    mastermike TS Rookie Topic Starter

    where do i copy them to? and do i have to have 2 accounts before i delete one?
  4. tipstir

    tipstir TS Ambassador Posts: 2,383   +105

    I would copy the old profile to the admin account in any folder you want. Then with the new one great re-created then you can go back under the admin account and move the files to the location you want to use them.
  5. mastermike

    mastermike TS Rookie Topic Starter

    Hey listen I highly doubt that it is a problem with the profile because windows error repot says this: Error message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
    View products that this article applies to.
    Article ID : 293078
    Last Review : January 31, 2007
    Revision : 3.14
    This article was previously published under Q293078
    You may receive one of the following Stop error messages:


    I think it with my video card. Oh and btw i got spyware terminator, and deleted a few things but still the same. Oh and also when the blue screen hits, about 5 secs after it hits, the monitor says "check PC display settings" as if my graphics adapter is messed up or something (I bought this graphics card less than a week ago) :(
  6. almcneil

    almcneil TS Guru Posts: 1,277

    Let's start with some standard troubleshooting techniques.

    Check for spyware. Use the following 3 anti-spyware utilities:

    All are free.

    If that doesn't resolve the problem, then run a chkdsk to check your filesystem.

    My Computer or Windows Explorer -> Right-Click on C: -> Properties -> Tools -> Error Checking -> Check Now -> Select both options & restart system.

    This will kick in a chkdsk on the next startup.

    Repost of you still have problems.
  7. mastermike

    mastermike TS Rookie Topic Starter

    Ok I ran the spyware tests and deleted a few things again, but still if I'm not there to move the mouse or do anything with th PC or if its idle, in about ~20min. the screen will be blue with stuff on it (error, beginning dump of psychical memory etc.) and then the screen will go black, but if i play games or if i just move the mouse then all is fine (so far) i think my device driver was caught in an infinite loop thread? I don't know but I'm not getting. anyway I've tried all y'all have said thanks very much for the help lemme now if y'all have any more ideas! Thanks again.
  8. almcneil

    almcneil TS Guru Posts: 1,277

    Did you try the chkdsk I outlined?
  9. mastermike

    mastermike TS Rookie Topic Starter

    Ya I did, nothing.
  10. mastermike

    mastermike TS Rookie Topic Starter

    I'm beginning to think my graphics card is overheating due to the fact that it is in the lowest PCI slot (ya its PCI Radeon X1300 256MB DDR) so I might consider moving it up 2 or 3 slots and download a GPU Temp. monitor.
  11. almcneil

    almcneil TS Guru Posts: 1,277

    Are you using a system fan? It's supposed to be at the upper rear vent of your chassis. If not I strongly suggest you install one. Makes a big different for preventing overheating!
  12. mastermike

    mastermike TS Rookie Topic Starter

    Unfortunately I thought I had one, but I don't. But I will install one because I have some other computer shells that I'm not using so ill install one.
  13. mastermike

    mastermike TS Rookie Topic Starter

    Oh and I cant find a GPU monitor to see my temperature.
  14. cfitzarl

    cfitzarl TechSpot Chancellor Posts: 1,975   +9

    Well.....can you try and find out what the blue screen says, almost do a google of windows blue screens and see if you can find one that replicates yours. More than not, a blue screen means that you have an improper/corrupt driver somewhere in your computer.
  15. almcneil

    almcneil TS Guru Posts: 1,277

    Download and install Lavalys Everest. It has a temp sensor monitor feature.
  16. mastermike

    mastermike TS Rookie Topic Starter

    well im sure this has to do with my vid card cuz like 2 secs after the blue screen the monitor says "check pc settings" or somthing like that
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