Print spooler zero size

By St1ckM4n
Apr 14, 2014
Post New Reply
  1. Heyo,

    This could very well be in the hardware category for printers, but for now I think it's related to the OS?

    • We have Win7 machines and Win Server 2008 R2 machine acting as the print server.
    • Using PCL driver.
    • FX ApeosPort IV C2275 printer
    • Using Standard TCP/IP port 'hostname'
    Some documents with specific print settings (e.g. page range, as opposed to 'current page') fail to print. Details:
    • Print is 'successful' as shown by Windows.
    • Print job spools 'successfully', is inserted into print queue.
    • No print job appears from printer, nor is there any record of the job on the printer.
    • Page count on queue is N/A, size is 0

    Any ideas? Changing protocol between RAW and LPR makes no change.
  2. jobeard

    jobeard TS Ambassador Posts: 8,945   +584

    Hmm; is the print driver the latest version?

    Test and fix on the hosting machine first (aka the Win Server 2008 R2 machine) as that has to work correctly if the clients are to have any hope.

Similar Topics

Create an account or login to comment

You need to be a member in order to leave a comment
TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...

Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.