Printing Slow and/or Unresponsive
I have a networked HP LJ4100n printer and from time to time Windows PC users complain that the print jobs come out slowly or hang all together.
Usually when this happens I go to the print server and stop and restart the print spooler service but in this case that has no effect. I can see the jobs in the queue but they just sit there.
Turns out physically power cycling the printer corrects the problem temporarily for a day or two.
I have tried loading a different driver- PCL5 and PCL6, on the server with no change.
I have tried a new cat5 cable with no change.
When I try to ping the IP of the printer I get no reply and Jet Admin doesn't see it either while this is going on. It works fine at times as well. Could the JetDirect print server be going out?
Thanks,
pataz
Any insite into this would be appreciated.
I have a networked HP LJ4100n printer and from time to time Windows PC users complain that the print jobs come out slowly or hang all together.
Usually when this happens I go to the print server and stop and restart the print spooler service but in this case that has no effect. I can see the jobs in the queue but they just sit there.
Turns out physically power cycling the printer corrects the problem temporarily for a day or two.
I have tried loading a different driver- PCL5 and PCL6, on the server with no change.
I have tried a new cat5 cable with no change.
When I try to ping the IP of the printer I get no reply and Jet Admin doesn't see it either while this is going on. It works fine at times as well. Could the JetDirect print server be going out?
Thanks,
pataz
Any insite into this would be appreciated.