Printer issue

[Jhong]

I have a HP laserjet 4014dn. Only when I print large reports, I get a little bit of black residue on the edge of the paper. I just replaced the maintenance kit, but it only helped alittle. Any suggestions on how I can get rid of it?

 

[Jad Chaar]

Not sure if this will help, but maybe cleaning the drum may help? http://www.ehow.com/how_4811815_clean-printer-drum.html

 

[Jhong]

If Im looking at this right, the printer drum is inside the toner cartridge. I just replaced the toner cartridge.

 

[Jad Chaar]

I really dont know much about laser printer so I cant really help here. jobeard may know.

 

[Jhong]

I really dont know much about laser printer so I cant really help here. jobeard may know.

Thanks for the input. I'll hit up jobeard