Macgyver56
Posts: 30 +8
Greetings,
I'm hoping someone here can help me with an odd problem getting into a single website.
Four days ago, my webhost moved my site to a new server. ONE person is having trouble getting to the new location from a SINGLE computer within the household. The message she is getting looks like the old location/IP is stored in the DNS cache, except she has flushed the cache (several times).
Another computer in the house and her tablet, both using the same wireless router, can get to the website. If she does a tracert on her computer, it goes to the correct server. She has checked the host file to see if there is an entry directing her browsers (she has tried with three different browsers) to the old/wrong server. There is nothing there.
So the computer WILL get to the correct IP/server using a tracert, but the browsers do not.
Any thoughts about what is going wrong? What have we overlooked?
I'm hoping someone here can help me with an odd problem getting into a single website.
Four days ago, my webhost moved my site to a new server. ONE person is having trouble getting to the new location from a SINGLE computer within the household. The message she is getting looks like the old location/IP is stored in the DNS cache, except she has flushed the cache (several times).
Another computer in the house and her tablet, both using the same wireless router, can get to the website. If she does a tracert on her computer, it goes to the correct server. She has checked the host file to see if there is an entry directing her browsers (she has tried with three different browsers) to the old/wrong server. There is nothing there.
So the computer WILL get to the correct IP/server using a tracert, but the browsers do not.
Any thoughts about what is going wrong? What have we overlooked?