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Problem Starting Windows - Epic Virus Battle

Discussion in 'Virus and Malware Removal' started by Velexia, Dec 19, 2009.

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  1. Bobbye Helper on the Fringe

    Several sections of the log are missing.
    D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    Missing sections
    O4 - HKLM\..\Run: [avgnt] "D:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    Missing sections
    O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    Not enough Services


    Please finish on one of the forums before posting on another. It is possible you could get conflicting information.
  2. Velexia Newcomer, in training

    Well, I started on this forum, then decided I should probably look into the BSoD forum as well, since that was preventing me from getting anywhere over here.

    Considering I haven't gotten any information from the BSoD forum involving viruses, or software, I'm fairly confident that none of it will conflict =)

    It could possibly be that the HiJackThis log looks incomplete simply because this is a fresh install (less than 2 days old) of Windows on a fresh partition. As I said, the HiJackThis program can't access the other installation of windows, because I can't either (I can access the C:\ drive though, via the D:\ installation).

    The processes that HiJackThis is not pickung up are...

    csrss.exe
    alg.exe
    System
    System Idle Process.

    Fresh install of Windows. There is really nothing to see here. SUPERAntiSpyware was the only program able to pick up anything at all. In order to get any meaningful information out of this, I need access to the other Installation of Windows, and that doesn't look like it is going to happen.
  3. Bobbye Helper on the Fringe

    You keep trying to over analyze everything instead of just doing it! Your posts are way too long and detailed. Believe it or not, sometimes too much information isn't helpful. There is a limit to how many diagnostics we can handle on an internet forum.

    Make up your mind which forum you're going to post in and for what problem. Then follow the directions of your helper. It sounds like you need to get the system all together first!
  4. Velexia Newcomer, in training

    All directions thus far have lead nowhere. If I was getting somewhere, I wouldn't keep updating what I have done, and why it hasn't worked.

    Just doing...? I've been doing things for the last 5 days.

    I have one problem, which consists of two parts. I cannot access my computer. Blue Screen of Death. Cause? Virus. I've attempted to get past the Blue Screen of Death in every way I can conceive of, and every way that these forums and others have suggested, to no avail.

    I am giving out detailed information in the hopes that someone will recognize something and go "oh, I know about that, let's see if I can help."

    Instead, people who can't help have been clogging up the "space" with replies and making it "confusing" for anyone who might be able to.

    To everyone who has attempted to genuinely help I am exceptionally grateful, to those who want to help, bur can't, I appreciate the concern, and to those who have simply been rude, like Tmagic and cranky, I'm a little upset.

    I've come to a decision here, and am in the process of doing it. Unfortunately, no one was able to help my situation except myself, but that is alright =)

    I understand that a lot of the people on this forum have a method, and are very used to that method. Anything that deviates from that method leaves the zone of perfect understanding, and that makes it harder to help.

    If I could simply follow the 8-step process as it was intended, I would have done that right off the bat. I however, have no way of doing that, and for the last 2 days I've been doing everything in my power to get to that position.

    I thought that perhaps with this new breakthrough, the 8-step process was the next step. It wasn't.

    I've spent far too long attempting to clear this Blue Screen of Death and have determined my final solution. Salvage my files (which I am thankfully able to do) and wipe the bloody thing clean.

    However, first I have to make 100% certain that my files are clean. I just recently reset all permissions and ownership of all of my files. Having an unidentified bizarre user name with ownership of my files and full permissions to them does not seem like something I want =)

    Again, thank you for everyone who tried to help me, I wish any of it had worked.

    I am in the process of resolving it now, and won't need any further help (yet ^_^).
  5. Bobbye Helper on the Fringe

    Thanks for the update. Have a Happy Holiday Season.
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