Problem viewing PDFs in Mozilla

By Doug8765
Feb 14, 2011
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  1. Hi -
    My workhorse browser is Mozilla, but I cannot use Mozilla to read pdf files. I always have to copy the url to IE, which is a pain. I've tried to use the Mozilla forums, but they have a solution that is useless and so I cannot get help for this problem.

    The problem started when I allowed myself to tryout a substitute for the regular pdf viewer - it was called foxit. I don't remember anymore why I did not like foxit, but I had to go back to the regular pdf viewer. Unfortunately, the foxit removal did not work correctly so that whenever I try to view a pdf I get a foxit error.

    I have consistently gotten great help here on solving problems, so I ask if anyone here will help me to get back to the place where I can read pdfs in Mozilla.

    Thank you in advance.
    Doug Roberts
  2. jobeard

    jobeard TS Ambassador Posts: 13,025   +221

    I ONLY use Fixit with FF, Opera & IE

    suggest you uninstall it, reboot, and reinstall
  3. Doug8765

    Doug8765 TechSpot Enthusiast Topic Starter Posts: 160

    Hi Jobeard -
    Thanks for the reply.

    What is Fixit? What should I uninstalll? Foxit has not been installed for a very long time.

    Doug
  4. jobeard

    jobeard TS Ambassador Posts: 13,025   +221

    fixit is a senile old man's typo for FOXIT :blush:
  5. Doug8765

    Doug8765 TechSpot Enthusiast Topic Starter Posts: 160

    Hi Jobeard -
    So what should I uninstall? Foxit has not been installed for at least a year.

    Doug
  6. jobeard

    jobeard TS Ambassador Posts: 13,025   +221

    UNINSTALL, In this order:
    • all versions of Java
    • all versions of Foxit
    • all versions of Adobe Reader
    • all version of Firefox.
    reboot

    reload your software choices in this order
    • Firefox
    • Foxit OR Adobe Reader
    • Java Runtime
    • then enable the Java Plugin
  7. Doug8765

    Doug8765 TechSpot Enthusiast Topic Starter Posts: 160

    Hi Jobeard -
    What does this do to my bookmarks?

    Doug
  8. jobeard

    jobeard TS Ambassador Posts: 13,025   +221

    Installed programs go into \Program Files where all users can get to them.

    User Bookmarks are unique per user and are stored in the %userprofile% area;
    ergo, your bookmarks should be left and rediscovered when you reinstall.

    Just to be safe, you might export them into another document :wave:
  9. Doug8765

    Doug8765 TechSpot Enthusiast Topic Starter Posts: 160

    Hi Jobeard -
    I've been reading the byzantine instructions for Mozilla Firefox since you posted that set of instructions to save the bookmarks. Sure does not seem to be straightforward. I found a directory with stuff that looks like it is bookmarks - but there are a bunch of files and subdirectories so there's no single set of text to put into a document as you prescribe.
    There's warnings in the Mozilla Firefox instructions not to uninstall and reinstall in order to fix problems, rather to make a new profile. Problem is that the instructions to make a new profile seem as complicated as IRS tax code.

    Looking for further information from you. Thank you for your help.

    Doug
  10. jobeard

    jobeard TS Ambassador Posts: 13,025   +221

    Firefox -> Bookmarks->OrganizeBM
    Import & Backup->Export HTML​
    you can save it wherever you please.

    Later you can Import from HTML File
  11. Doug8765

    Doug8765 TechSpot Enthusiast Topic Starter Posts: 160

    Hi Jobeard -
    Are those places or actions?

    Doug
  12. jobeard

    jobeard TS Ambassador Posts: 13,025   +221

    fixfox menu actions :)
  13. Doug8765

    Doug8765 TechSpot Enthusiast Topic Starter Posts: 160

    Hi Jobeard -
    OK! Even I can follow that. I've got other stuff to do until later today, but I have done that export. So that should mean then that I can now uninstall and reinstall and then import those bookmarks. Correct?

    Doug
     
  14. jobeard

    jobeard TS Ambassador Posts: 13,025   +221

    :wave: :) :D :grinthumb


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