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Problem with CanonScan Lide 500F

By Rasmey
Jun 30, 2008
  1. Problem with CanoScan Lide 500F (Solved)

    Hello all,
    I've been using this scanner for over two years now and there have never been problem before but now when I scan and tick on the "Displey the scanner driver" (where it allow me to select what I like to scan first) there is a message say:

    There is not enough free disk space to complete the scan.
    Scanner driver will be closed.
    Code: 31,0,0

    and it closes.

    Why is it like that? What can I do to solve this problem? It's really disficult to scan without seeing what I'm scanning.

    I've cleaned up my disk space and it has over 9GB free space.

    Please help me.

    Thanks,
    Rasmey
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Run CCleaner, and try scan again

    If it works, you might want to test your other memory (Ram) with Memtest for 7 Passes
     
  3. Rasmey

    Rasmey TS Rookie Topic Starter Posts: 42

    Hello Kimsland,

    I do CCleaner and deleted the file it suggested but still I couldn't solve the problem.
    Anymore suggestion please?

    Rasmey
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Uninstall the scan driver fully (usualy in Add/remove programs)
    Then re-install again (connect the scanner when requested during the install)
     
  5. Rasmey

    Rasmey TS Rookie Topic Starter Posts: 42

    Thank Kimsland!
    I'll try that tomorrow and let you know the result.

    Thanks,
    Rasmey
     
  6. Rasmey

    Rasmey TS Rookie Topic Starter Posts: 42

    Hi kimsland,

    I uninstall the scan driver as suggest and then reinstall it again but it still doesn't work. What can I do now?
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Do you still get the same message?

    Or is it just not working now?
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  9. Rasmey

    Rasmey TS Rookie Topic Starter Posts: 42

    Yes, still the same message. I just can't understand it. If I scan without viewing the document first, it's fine. If I scan using OmniPage (scanning as word document) it works alright. Only when I choose to Displey the scanner driver that the message pop up and program is closed automatically.

    It's driving me crazy. Please help.

    Rasmey
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Both Twain and WIA Drivers have been updated as of 06/27/2008
    Did you do do the above, in my last post?

    Uninstall (using uninstall tool - link provided), then install new driver (link provided)
     
  11. Rasmey

    Rasmey TS Rookie Topic Starter Posts: 42

    I did the uninstall but it doesn't seem to remove anything at all.
    Now I'm trying to download the driver but it's taking too long. Can't I use the CD driver which come with my scanner?
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    It's a big download
    I'd say it would be wiser to use the (slow) updated one
     
  13. Rasmey

    Rasmey TS Rookie Topic Starter Posts: 42

    How do I do that?
    I download this WIA Driver - CanoScan LiDE500F Scanner WIA Driver Ver. 1.2.1.2a for Windows XP. It say 49 MB but when I click agree and download the total file is only 502KB. I run it and now the scanner doesn't work any more. When I scan it say Unable to selct TWAIN source.
     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  15. Rasmey

    Rasmey TS Rookie Topic Starter Posts: 42

    Thank you. I'm downloading it.
    Will let you know when I finish.
     
  16. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    .49 MB

    That's POINT49meg (ie half a meg!)

    I'll wait for the outcome of the twain driver install
    The only worry after that, is the software (Omnipage) but you say that's Ok
    So I think it must be driver issue
     
  17. Rasmey

    Rasmey TS Rookie Topic Starter Posts: 42

    Kimsland, it's work!!!
    Everything is fine now. I can view and scan alright. Everything else is working properly too.
    Thank you very very much! You're wonderful! :grinthumb

    Thanks also for explaining about the measure thing. I must confess that I have very little knowledge about this. Fortunately we have this forum where there're lots of smart, skillful and generous people to help around.

    Rasmey
     
  18. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thanks for the update :)

    You can remove (delete) those driver downloads and scan with CCleaner, and remove all that temp accumulated stuff.

    All done.
     
  19. Rasmey

    Rasmey TS Rookie Topic Starter Posts: 42

    I clean up and sure it work faster.

    Thanks again. :)

    Rasmey
     
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