Hi Firstly thankyou for existing!!! I am desperately trying to tackle a virus detected on my laptop last night by AVG. It is coming up as Trojan BackDoor.Generic2.SLC The AVG is isolating the virus in the vault but not dealing with it. I have downloaded the various mal ware programs recommended i.e. ewido, HJT, Ad - aware and I already had Ccleaner installed. I am attempting to follow your instructions in Trojans and Pakes basic steps to dealing with them. Unfortunately the Trojan has got me at the first hurdle!! I cannot disable system restore!! I get an error message telling me that there was an error in attempting to disable one or more of my drives and to reboot and try again. Of course a million retries and here I am!! I tried to access a restore point via system restore out of curiosity and am getting a message saying system restore cannot protect my computer? The control panel/systems folder indicates that system restore is enabled ?? Am i being forced into wiping the disk and starting again here? Many thanks Jaycee x PS Whilst I can find my way around the computer as much as most who have ever played about with control panel and security settings etc (not much!!!) I am computer naive please - trojan for dummies would be fantastic!! haha.