Not sure I have the right forum, but am having trouble installing and uninstalling programs. I just went though the virus forum and they suggested I come here. At the completion of removal all malware I am trying to install Java. When trying to install Java, I receive the message "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance." Additionally I am getting messages like "Error 1719. Windows Installer could not be accessed" "Error 1601 occurred" "Unkown error" Thanks for any assistance you can offer.