Processor goes to n/a

By iceman1620
Aug 8, 2014
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  1. Hello guys,

    I am new here in techspot. I hove you can help me guys. When I open my laptop and run dxdiag processor appears but when I start to use my laptop become very slow. sample screenshot. thnaks.

    Attached Files:

  2. wastedkill

    wastedkill TS Evangelist Posts: 1,389   +329

    1. Does your laptop feel hot when it starts to become very slow?
    2. Did you update your AV, Malwarebytes then do a full scan?
    3. if you have done all that and nothing is found next is update all your drivers & windows

    If after all those 3 it still becomes slow just post back with results :)
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    The laptop has an AMD Processor installed. The main page of the bios will show the CPU model

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