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ram installation problems

By foofire
Jul 13, 2006
  1. Hello,
    I am trying to install a new ram chip. I put it into the slot and the computer runs fine, but windows does not see it. Windows thinks I have 64 mb when I should have 192. I have looked for help but no one seems to tell me straight up. Toshiba Satellite 2610dvd is what it is. please help
     
  2. TypeX45

    TypeX45 TS Rookie Posts: 144

  3. foofire

    foofire TS Rookie Topic Starter

    my ram is compatible, and also I had a computer that is nearly identical that i did the same thing to, but had no problems. Could my video card be using th extra ram, and if so how do I change it.?
     
  4. TypeX45

    TypeX45 TS Rookie Posts: 144

    Is your video card integrated? Did you make any changes to your video card to use physical memory? Also could you see all your memory before correct?
     
  5. foofire

    foofire TS Rookie Topic Starter

    it is an integrated video card, and yes I could see the 64 ram before adding the 128.
     
  6. TypeX45

    TypeX45 TS Rookie Posts: 144

    Well judging by the memory configurator, your model is not there. When I go to the next model up(newer). I see that the memory is only available through the manufacture. Have you tried getting hold of toshiba yet.

    http://www.pny.com/configurator/config4.asp
     
  7. foofire

    foofire TS Rookie Topic Starter

    funny enough, Toshiba doesn't even list the 2610 on their website. This computer is only a few years old. I got the ram stick from Kahlon.com and have never had a problem with them before.
     
  8. TypeX45

    TypeX45 TS Rookie Posts: 144

    It might be just like sony. They released a few computer about 2 years ago that held only their kind of memory. It was made different but still toshiba might have tweaked something to where you can't use regular memory.
     
  9. foofire

    foofire TS Rookie Topic Starter

    ok well Kahlon.com said I should be able to use the stick with no problem, but now I can't get it to read. is there nothing I can do?
     
  10. TypeX45

    TypeX45 TS Rookie Posts: 144

    Truthfully I would say get a hold of one of toshiba's techs and get the answers from them. I would hope that they would know there own products.
     
  11. foofire

    foofire TS Rookie Topic Starter

    ok well thanks
     
  12. TypeX45

    TypeX45 TS Rookie Posts: 144

    Yeah bro anytime
     
  13. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

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