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Random Blue Screens

By Jake91
Jan 28, 2014
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  1. Hi
    I desperately need help,
    I bought a new gaming computer about 2 years ago, It used to get a blue screen like once a month maybe just randomly, Then at about October last year it started getting really bad sometimes I could go a whole day on the computer with only 1, Sometimes I'll get 3-6 in 1 day, And it seems to happen alotttttt when I play WoW or Dota2, It's even happened sometimes when im just sitting there scrolling through itunes, It's incredibly incrediblyyyyy frustrating and I've run defrags disk checks, Checked all my drivers are up to date, even bought a new gfx card because I thought it was the crossfire from the 2 old ones I had, No prevail....

    I tried uploading my minidumps but for some reason my pc wont recognize dmp files in the upload menu, So I had to manually upload them.

    http://www.sendspace.com/filegroup/6EPNBG4ZMuaWI+heikdWUYG+sRvsV1Vj
    These are 4 of my most recent dumps, I can't even begin to understand why it's happening I really just want to rip it off my desk and jump on it. I'm incredibly frustrated , Please help
     
  2. sentrycube

    sentrycube TS Member Posts: 20

    Make sure all of your internal components are properly seated and connected.
    I'd thought I'd just put this here, I'll come back when I'm not in a rush to look at the dmps.
     
  3. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    Hey man, I pulled my computer out today and pulled all the ram sticks, gfx card out and air compressored the entire case out soooo much dust came out, Made sure all the ram fins were clean and everything else, Yeah If someone could take a look at the dumps that would be awesome!
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files, right-click sending the files to a compressed(zipped)folder. Upload that folder as a file here
     
  5. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    I tried that my computer just wont let me because the files in that folder are protected or something. Anyway I've already uploadedthe individual ones in the first post
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    I have to go though too much trying to download them, so there is no reading them
     
  7. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    Lol what? You literally click 2 things and they download
    Everytime I try archive them into a winrar folder it just denys me...Someone help would be great
     
    Last edited: Jan 29, 2014
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    Okay, it looks like your ATI video driver or the video card is causing this instability. Make sure the video card and the computer is clean and free from dust and dirt. Do you have any yellow (!) in the device manager?
     
  9. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    lsdfsdfsd
    Hey man, Well basically I used to have 2 old ATI gfx cards running crossfire, then the blue screens started getting worse so a couple weeks ago I bought a new more up to date expensive card , And installed the new software which came with the disc which was basically the same catalyst control centre as the old one. Under device manager it seems to be fine, no yellow !, Driver seems to be up to date, and it says This device is working properly.
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    This could be a power supply issue. Crossfire configurations draw a lot of current and over time the power supply can degrade
     
  11. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    Is there a way I can check what the current draw is and what It shoud be?
     
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    "installed the new software which came with the disc"... Never use video drivers from the supplied disc... These drivers can be well over a year old. So you have a new video card installed with an old video card? I don't work with crossfire so I don't know if 2 individual drivers are allowed for 2 different model video cards
     
  13. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    No both the old cards came out which were HD5700's, Replaced with a brand new single HD7800 , I had also thought that to but when I checked the website it said the current driver I have installed is the latest one aswell.
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    So you are using a single HD7800? No Crossfire?
     
  15. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    Correct, Just the single HD7800 now.
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    The posted minidumps are from this single video card installation?
     
  17. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    Yes
     
  18. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    Those minidumps are from the last 4 days, Sometimes I get no blue screens, sometimes 1 a day, up to 3-4-5 a day
     
  19. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    Okay you still have an ATI driver or card issue
     
  20. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    Well today I reinstalled the newest driver from the website again for the sake of it to see if it fixes the problem, If I blue screen again what would you recommend? Unninstall all display drivers run in safe mode and reinstall?
     
  21. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    "Unninstall all display drivers run in safe mode and reinstall?... This is a good idea. Do you see any yellow (!) in the device manager?
     
  22. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    No yellow !'s in device manager on anything. I'll try that today and see how I go and report results back.
     
  23. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    Okay, good...
     
  24. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    Got another 2 blue screens in the past 2 days while playing dota 2, Now I cant even upload the dumps because my computer wont let me have permission for some reason....
     
  25. Jake91

    Jake91 TS Rookie Topic Starter Posts: 35

    Also to add, Sometimes the blue screen doesn't even give me an error message , It just blue screens and has the usual instruction crap. But doesn't give me the for example BLABLABLA_BLABLA_Exception
     


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