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Random shut down and restart

By san roy
Dec 21, 2013
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  1. Hi,
    my pc behave strangely for last 3-4 days,it shut down and restart and also became very slow.today I get a windows error code

    Bccode:10000050 BCP1: E1D8901C, BCP2: 000000000
    BCP3: BF837624, BCP4: 00000001 ,Osver: 5_1_2600

    SP: 3_0 product: 256_1
    im really hoping someone can help. pl help.

    thanks
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending the files to a compressed(zipped)folder. Upload that folder as a file here
     
  3. san roy

    san roy TS Rookie Topic Starter

    Here is the dump file
     

    Attached Files:

  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What antivirus program do you have installed?
     
  5. san roy

    san roy TS Rookie Topic Starter

    Kaspersky
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

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