Realtek Audio Isn't in Device Manager or in Control Panel

[Lambo18]

Bought a new headset and my computer won't recognize it.

I went to open up Realtek Audio and realised it is no where on my computer, not control panel or on device manager.

I have tried installing the driver from the Realtek website, from the Windows Catalogue and various other places a million times and it is not working.

Can anyone help me?

 

[Cycloid Torus]

Have you run 'dxdiag'...what does it say on the 'sound' tab page?
Device Manager... 'Audio inputs and outputs'?.... 'Sound, video and game controllers'?

Sometimes the motherboard manufacturer provides the drivers. Did you check there?

For more help than this, please describe your system and OS.

 

[Lambo18]

Thanks For The reply. It doesn't say anything about my sound. It doesn't show up in my device manager and I went to the asus website for my exact motherboard and it still doesn't work I have installed the realtek file from the website multiple times.

 

[Cycloid Torus]

The information provided in the dxdiag System Devices
"
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_A348&SUBSYS_86C71043&REV_10\3&11583659&0&FB
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.17134.0001 (English), 4/11/2018 19:33:45, 86016 bytes
Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.17134.0001 (English), 4/11/2018 19:33:46, 98304 bytes
Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.17134.0001 (English), 4/11/2018 19:33:46, 379392 bytes"

led to:

https://answers.microsoft.com/en-us...art-this/dc8562e0-277b-4a2f-a409-12b823791370 - which reports the issue solved. Unclear that this will work for you, but from what you have provided, I think it is a good chance that it will help you find the right path.

Windows being Windows, restart before you expect a change to take effect.

Have you checked in your motherboard manual if there are any special settings?
"It doesn't show up in my device manager" - did you click 'view' tab and click to show hidden?

Windows Error Reporting (end of dxdiag text) indicated multiple errors (AppCrash) relating to Lenovo.Modern.ImController.PluginHost.SettingsApp.exe. You may want to research that.

For more help than this, please describe your system.