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Remotely Accessing another computer

By coroner7
Feb 28, 2006
  1. I have two offices that are about 4 hours apart. The office manager at one of my offices is constantly having problems with her computer.

    I've heard people talking about remotely accessing another computer. Do I need special software to do this or is it built into Windows? My PC is running Win XP Pro SP1 and I'm not sure if her PC is running Windows XP Home Edition or Windows XP Pro. Both PC's have a dynamic DSL connection, and her office has a Linksys wireless router.

    I hope someone out there can help me out, because it's really driving me CRAZY!! Thanks in advance.
     
  2. OpTiMuSpRiMe

    OpTiMuSpRiMe TS Rookie Posts: 156

    that shouldn't matter much all she has to do is send you a remote desktop invitation for remote assistance.. you can learn all about remote desktop assistance here.. http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/rmassist.mspx
    now the other thing that you can do instead of having to worry about sending and recieving the invitations is buy a software program for remote desktop help called Net Monitor for employees.. i use it hear instead of having to do the windows remote version..you can get that here http://www.simtel.net//product.php[id]88542[cid]206[SiteID]simtel.net
    or look around for something more suitable to your needs.. good luck dude
     
  3. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    You don't need invitations to use Remote Desktop - you can configure the computer to accept remote connections automatically.
     
  4. coroner7

    coroner7 TS Rookie Topic Starter

    Thanks for the info. I tried it out and it works great!
     
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