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Removed virus/malware, no task manager

Discussion in 'Virus and Malware Removal' started by 4d4m, Nov 11, 2009.

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  1. 4d4m Newcomer, in training

    error

    Wont let me online scan, i have kaspersky installed on my computer now. i turned it off and it still wont run an online scan.
    here is the error

    The program could not be started.The program could not be started. Please close the window of Kaspersky Online Scanner 7.0 and start the program again from the web site of Kaspersky Lab.



    [ERROR: java.lang.RuntimeException: Kaspersky Online Scanner 7.0 cannot be started because this computer has Kaspersky Internet Security 8.0 (9.0) installed.
  2. kimsland Ex-TechSpotter

    Can you just try this to get Task Manager back (You hadn't completed the regfile before)

    Start > Run > Reg Delete "HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\TaskManager" /F

    Then right click on your Taskbar and select Task Manager
    Is Task Manager working?
  3. 4d4m Newcomer, in training

    look what I found

    Task manager is already up and working without editing registry
  4. kimsland Ex-TechSpotter

    Oh
    You never stated that this is working now.
    That's good news :)
  5. 4d4m Newcomer, in training

    To sum it up....

    I must have forgotten to check if it was working after the last combofix. So now that it is working, I am good to go, squeaky clean?
  6. kimsland Ex-TechSpotter

    I had to look back over the thread
    But can you just run CCleaner Registry scan and fix, until there are no more issues to fix (basically you need to run and fix the entries a few times in a row)

    Then Restart (Windows requires this)

    Then run a HJT scan and logfile again
    Then attach > [IMG] the log to a new reply

    Note there may be some more things that kritius wants you to do
    And we still have to clean up a little (including removing Restore Points)
  7. 4d4m Newcomer, in training

    done

    Ran ccleaner reg scan 2x for good measure and restarted 2x
    attached is hjt log
  8. kimsland Ex-TechSpotter

    Run IE Reset:

    Download and Run: [IMG]

    Then restart Internet Explorer

    If the above does not work then run IE Reset by following http://www.techspot.com/vb/post682762-2.html

    ---------------

    To me it looks good, but again there may be other things that kritius wants you to do

    Clear & Reset System Restore's Cache

    Go to Start >> Run - type or copy/paste control sysdm.cpl,,4 and then press Enter
    * Tick on the checkbox - Turn off System Restore on all drives
    * Click Apply
    Turn it back 'On' by unticking the same checkbox & click Apply, and then OK

    ---------------

    Start >Run > Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")

    ---------------

    Please do the following:
    TFC (Temp File Cleaner)
    Download TFC to your desktop
    • Open the file and close any other windows.
    • It will close all programs itself when run, make sure to let it run uninterrupted.
    • Click the Start button to begin the process. The program should not take long to finish its job
    • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

    ---------------

    • Download OTC to your desktop and run it
    • Click Yes to beginning the Cleanup process and remove these components, including this application.
    • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

    ---------------

    Manual steps to run Chkdsk from My Computer or Windows Explorer
    Run Checkdisk on your drive: http://www.techspot.com/vb/post672297-2.html
    (Note: disregard the Hard drive diagnostics in that link)

    ---------------

    Run a Defrag, I recommend this one: http://www.iobit.com/iobitsmartdefrag.html
    Select Deep Optimize (next to the "Start" button in Smart Defrag) Then start it
    Uninstall Smart Defrag one completed

    ---------------

    That's about all :)
    You could let me know how its performing after that ;)
  9. 4d4m Newcomer, in training

    done and done

    all completed, with notes.
    combofix uninstall-could not find path, i guess that means its already gone, i couldnt find the program anyways to uninstall
    If you are done with me, then I thank you very much sir for your commitment to me and your knowledge.
    I will await kritius
  10. kritius Newcomer, in training

    Never ever use CCleaner to "fix" the registry, all you will end up doing is fragmenting it.

    Please download AVP Tool by Kaspersky.

    • Save it to your desktop.
    • Reboot your computer into SafeMode.

    You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.

    • Double click the setup file to run it.
    • Click Next to continue.
    • It will by default install it to your desktop folder. Click Next.
    • Hit ok at the prompt for scanning in Safe Mode.
    • It will then open a box. There will be a tab that says Automatic scan.
    • Under Automatic scan make sure these are checked.

    • [*] System Memory
      [*] Startup Objects
      [*] Disk Boot Sectors.
      [*] My Computer.
      [*] Also any other drives (Removable that you may have)

    After that click on Security level then choose Customize, click on the tab that says Heuristic Analyzer then choose Enable Deep rootkit search then ok. Choose OK again to go back to the main screen.

    • Click on Scan at the top right hand Corner.
    • It will automatically Neutralize any objects found.
    • If some objects are left un-neutralized then click the button that says Neutralize all
    • If it says it cannot be Neutralized then choose the delete option when prompted.
    • After that is done click on the reports button at the bottom and save it as Kas to the desktop
    • Post only the detected Virus\malware in the report, it will be at the very top under Detected

    Note: This tool will self uninstall when you close it so please remember to save the log before closing it.
  11. 4d4m Newcomer, in training

    virus free

    Nothing detected in this massive scan.
    Scan
    ----
    Scanned: 687158
    Detected: 0
    Untreated: 0
    Start time: 13/11/2009 11:07:18 AM
    Duration: 19:56:52
    Finish time: 14/11/2009 7:04:10 AM


    Detected
    --------
    Status Object
    ------ ------


    Events
    ------
    Time Name Status Reason


    Settings
    --------
    Parameter Value
    --------- -----
    Security Level Custom
    Action Prompt for action when the scan is complete
    Run mode Manually
    File types Scan all files
    Scan only new and changed files No
    Scan archives All
    Scan embedded OLE objects All
    Skip if object is larger than No
    Skip if scan takes longer than No
    Parse email formats No
    Scan password-protected archives No
    Enable iChecker technology No
    Enable iSwift technology No
    Show detected threats on "Detected" tab Yes
    Rootkits search Yes
    Deep rootkits search Yes
    Use heuristic analyzer Yes
  12. kimsland Ex-TechSpotter

    Hey, I found a free Registry Defrag program here as well: http://www.registry-clean.net/free-registry-defrag.htm
    Don't download the "Clean Registry" though, just the defrag
    I searched and used it, straight after kritius comments above, seeming I use CCleaner all the time ;)
    My computer has not seemed to change in performance or anything though, but the Registry is all defragged now, so that's good :)

    Edit:
    Oh I uninstalled it after use ;)
  13. 4d4m Newcomer, in training

    defragged

    Reg defrag is done, couldnt find any log if you needed one. It went from like 4.3 to 4.1 kb or something. I probably just made that up but the numbers look familiar
  14. kimsland Ex-TechSpotter

    Well again, to me it looks complete
  15. 4d4m Newcomer, in training

    alright, thanks again for your help. ill wont do anything crazy until your partner gives a ok go!
  16. kritius Newcomer, in training

    Should be ok.
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