Removing programs

By Darrenbilly
Jun 24, 2008
  1. zipperman

    zipperman TS Rookie Posts: 1,179   +7

    Do you mean on C: Programs ?

    Look for a folder called Grisoft,not AVG.
  2. Darrenbilly

    Darrenbilly TS Enthusiast Topic Starter Posts: 161


    Ok, i now have avg anti spyware, thanks for the link, although it is a trial atleast i have some protection for now. I did have AVG 7.5 free edition for around a year but this morning i decided to get avg 8 on here so i uninstalled 7.5 and tried 8 but then the error i said above came up about the registry, it also said there were still anti virus programs on here that may cause promlems so i tried add/remove, ccleaner and myuninstall to try and get rid of any of the anti virus programs but none have shown up. I have now done a system restore, sadly the earliest one was late today so i did not get avg 7.5 back. I would install something else but AVg has always been the best for me. So if anyone can find me the 7.5 free edition i had previously, i will give up with 8 for now. Thanks
  3. Darrenbilly

    Darrenbilly TS Enthusiast Topic Starter Posts: 161


    ok the other install was the one i had previously but it said something about being out of date and not being able to update properly, i also got these errors Local machine: installation failed
    Error: Action failed for file avgrssvc.exe: stopping service....
    The requested control is not valid for this service. (1052)
    Warning: Action failed for registry key HKCU\Software\Grisoft (systemprofile): creating registry key....
    Access is denied. (5)
    Warning: Action failed for registry key HKCU\Software\Grisoft\Avg7 (systemprofile): creating registry key....
    Internal error. Registry handle has not been opened.
    Warning: Action failed for registry key HKCU\Software\Grisoft\Clients (systemprofile): creating registry key....
    Internal error. Registry handle has not been opened.
    Warning: Action failed for registry value HKCU\Software\Microsoft\Windows\CurrentVersion\Run:AVG7_Run (systemprofile): creating registry value....
    Access is denied. (5)
  4. zipperman

    zipperman TS Rookie Posts: 1,179   +7

    Have you been here

    And had a good look at downloads ? Try this or post results.
    7.5 is there
  5. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    Good morning. (Or for Darrenbilly, Good afternoon!)

    Something occurred to me last evening.

    It doesn’t sound as though you’re using good (or any?) backup software. In particular, backup software that will not just provide for file recovery but will image your hard drive so, worst case, if your hard drive or Windows system ever gets trashed you can simply restore your drive image to recover from any problem. (Note that Windows System Restore is not a backup/recovery tool).

    Before proceeding further, I strongly recommend you get software to image your hard drive. My own personal recommendation: Acronis True Image Home (i use it all the time). Download the 15 day free trial for Acronis True Image Home V11. (Recommend you buy a copy actually but may as well get your free 15 days!)

    Then create a backup image of your hard drive. (Do you have an external hard drive or some place to create the backup to?) So, if we proceed to tweak your registry and system to get the old AVG out, we don’t have to worry about losing your entire system if something goes wrong. You can use Acronis to recover your system with just a few mouse clicks.
  6. zipperman

    zipperman TS Rookie Posts: 1,179   +7

    Backup method

    It's not necessary to back up C: drive if you have a "FREE" partitioned HD.
    I use D or E for things like My Documents,Favorites or anything that isn't
    a software installation and i have a disc in case of a Windows reinstall I can
    copy them back to C:
    Also,D: is for Pictures and Videos.
    E: is for my mp3 collection.
    Get a large hard drive instead of backup software .
  7. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183


    1. You want to do "backups" on physically separate media. (It's like OEMs putting recovery partitions on your HD instead of giving you physically separate recovery discs. That works great until you have to recover from your HD media failing )

    2. so every time you tweak the registry or whatever and things get screwed up you'd go thru a Windows reinstall (meaning update reinstalls and driver reinstalls etc.) which can take ALOT of time. Look at Acronis. I;m not just talking about file recovery but software that backups up a snap-shot image of your hard drive at that moment in time. (sector-by-sector backups)

    One time when i was tweaking things inside of Windows, just as i hit the Enter button i thought to myself "I didn't really want to do what i just did" as i corrupted my Windows system big time. BUT i had the planned for the worst and image my hard drive (which can include all partitions on the hard drive). So i only neededI boot from the Acronis CD, click a few options in the recovery wizard, and walked away as it went and restored my system to the pristine condition it had been originally. (I didn't restore or have to guess about any individual files. I just told it to restore my hard drive image it had created for me earlier)
  8. zipperman

    zipperman TS Rookie Posts: 1,179   +7

    Your way or mine

    I'm explaining how to save files as you go along.Then i don't care if i have to
    install the OS again.So I have a genuine $ 260.00 XP Home and full customer
    support for those problems.No OEM's for me.
    In other words don't save pictures and movies etc on C: that will be lost,as another
    option.Your way is your way.Mine is just a suggestion of options.
  9. Darrenbilly

    Darrenbilly TS Enthusiast Topic Starter Posts: 161


    Wow you two just confused me with that. Im on a laptop and have no way of backing up anything? I have a backup of my registry. How i see it is that if i use that programmes 15 day free trial, we will hopefully have it fixed within 15 days so i do not need to buy it. Is that right?
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...