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Removing programs

Discussion in 'Windows OS' started by Darrenbilly, Jun 24, 2008.

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  1. Darrenbilly Newcomer, in training

    ...

    that only gives the paid version and i need a license code for that

    Just downloaded 7.0 but got this error Local machine: installation failed
    Installation:
    Error: Action failed for file avg7rsxp.sys: starting service....
    Cannot create a file when that file already exists. (183)
  2. LookinAround TechSpot Chancellor

    Darrenbilly

    If you use the link provided by Zipperman, you'll find at the very top of the page is information (and another link for AVG 7.5 users)

    fyi.. i am curious about other things you say aren't showing up in Add/Remove but want to stay focused on AVG till you have that one fixed.
  3. LookinAround TechSpot Chancellor

  4. CCT Newcomer, in training

  5. LookinAround TechSpot Chancellor

    i haven't gone back to re-read the thread.. but are you trying to uninstall AVG anti-virus? or AVG anti-spyware? or both?

    in any case, you have links to download both in version 7.5.

    i'm going offline awhile and can check back to see how you're doin maybe later tonight or else tomorrow.

    If all else fails (for now) why not just install someone else;s free anti-virus product (or spyware as the case may be)
  6. zipperman Newcomer, in training

    Do you mean on C: Programs ?

    Look for a folder called Grisoft,not AVG.
  7. Darrenbilly Newcomer, in training

    ...

    Ok, i now have avg anti spyware, thanks for the link, although it is a trial atleast i have some protection for now. I did have AVG 7.5 free edition for around a year but this morning i decided to get avg 8 on here so i uninstalled 7.5 and tried 8 but then the error i said above came up about the registry, it also said there were still anti virus programs on here that may cause promlems so i tried add/remove, ccleaner and myuninstall to try and get rid of any of the anti virus programs but none have shown up. I have now done a system restore, sadly the earliest one was late today so i did not get avg 7.5 back. I would install something else but AVg has always been the best for me. So if anyone can find me the 7.5 free edition i had previously, i will give up with 8 for now. Thanks
  8. Darrenbilly Newcomer, in training

    ...

    ok the other install was the one i had previously but it said something about being out of date and not being able to update properly, i also got these errors Local machine: installation failed
    Installation:
    Error: Action failed for file avgrssvc.exe: stopping service....
    The requested control is not valid for this service. (1052)
    Warning: Action failed for registry key HKCU\Software\Grisoft (systemprofile): creating registry key....
    Access is denied. (5)
    Warning: Action failed for registry key HKCU\Software\Grisoft\Avg7 (systemprofile): creating registry key....
    Internal error. Registry handle has not been opened.
    Warning: Action failed for registry key HKCU\Software\Grisoft\Clients (systemprofile): creating registry key....
    Internal error. Registry handle has not been opened.
    Warning: Action failed for registry value HKCU\Software\Microsoft\Windows\CurrentVersion\Run:AVG7_Run (systemprofile): creating registry value....
    Access is denied. (5)
  9. zipperman Newcomer, in training

    Have you been here

    And had a good look at downloads ? Try this or post results.
    7.5 is there
    http://www.grisoft.com/us.download
  10. LookinAround TechSpot Chancellor

    Good morning. (Or for Darrenbilly, Good afternoon!)

    Something occurred to me last evening.

    It doesn’t sound as though you’re using good (or any?) backup software. In particular, backup software that will not just provide for file recovery but will image your hard drive so, worst case, if your hard drive or Windows system ever gets trashed you can simply restore your drive image to recover from any problem. (Note that Windows System Restore is not a backup/recovery tool).

    Before proceeding further, I strongly recommend you get software to image your hard drive. My own personal recommendation: Acronis True Image Home (i use it all the time). Download the 15 day free trial for Acronis True Image Home V11. (Recommend you buy a copy actually but may as well get your free 15 days!)

    Then create a backup image of your hard drive. (Do you have an external hard drive or some place to create the backup to?) So, if we proceed to tweak your registry and system to get the old AVG out, we don’t have to worry about losing your entire system if something goes wrong. You can use Acronis to recover your system with just a few mouse clicks.
  11. zipperman Newcomer, in training

    Backup method

    It's not necessary to back up C: drive if you have a "FREE" partitioned HD.
    I use D or E for things like My Documents,Favorites or anything that isn't
    a software installation and i have a disc in case of a Windows reinstall I can
    copy them back to C:
    Also,D: is for Pictures and Videos.
    E: is for my mp3 collection.
    Get a large hard drive instead of backup software .
    :D
  12. LookinAround TechSpot Chancellor

    Zipperman

    1. You want to do "backups" on physically separate media. (It's like OEMs putting recovery partitions on your HD instead of giving you physically separate recovery discs. That works great until you have to recover from your HD media failing )

    2. so every time you tweak the registry or whatever and things get screwed up you'd go thru a Windows reinstall (meaning update reinstalls and driver reinstalls etc.) which can take ALOT of time. Look at Acronis. I;m not just talking about file recovery but software that backups up a snap-shot image of your hard drive at that moment in time. (sector-by-sector backups)

    One time when i was tweaking things inside of Windows, just as i hit the Enter button i thought to myself "I didn't really want to do what i just did" as i corrupted my Windows system big time. BUT i had the planned for the worst and image my hard drive (which can include all partitions on the hard drive). So i only neededI boot from the Acronis CD, click a few options in the recovery wizard, and walked away as it went and restored my system to the pristine condition it had been originally. (I didn't restore or have to guess about any individual files. I just told it to restore my hard drive image it had created for me earlier)
  13. zipperman Newcomer, in training

    Your way or mine

    I'm explaining how to save files as you go along.Then i don't care if i have to
    install the OS again.So I have a genuine $ 260.00 XP Home and full customer
    support for those problems.No OEM's for me.
    In other words don't save pictures and movies etc on C: that will be lost,as another
    option.Your way is your way.Mine is just a suggestion of options.
    :D
  14. Darrenbilly Newcomer, in training

    :S

    Wow you two just confused me with that. Im on a laptop and have no way of backing up anything? I have a backup of my registry. How i see it is that if i use that programmes 15 day free trial, we will hopefully have it fixed within 15 days so i do not need to buy it. Is that right?
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