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Safe mode issues

By prodeq
Jun 8, 2007
  1. Hi,

    I have win32 virus.

    I followed the steps for virus removal, I got to step 10 tool 1 and when I went to bootINI and chose safe mode startup, the computer went into safe mode, but the screen is black. The only thing I see is safe mode on four corners, the mouse pointer, and the only thing working is, Ctrl Alt Del key which opens the process window.

    Is there anyway I can start my computer in normal mode again?

    Please help.
     
  2. CCT

    CCT TS Evangelist Posts: 2,653   +6

    In Task manager click file, new task, and enter 'C:\windows\explorer.exe

    That should get you into Windows Explorer.
     
  3. prodeq

    prodeq TS Rookie Topic Starter

    Thank you, I will try this.
     
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