Search engine keeps redirecting me

[kingtutvideo]

Hello Everyone. My name is Darlene from Ky.

 

[Bobbye]

Darlene, did you need help?

 

[kingtutvideo]

yes, Every time I try to search anything on the internet it redirects me. I have run my AVG and malware. It always finds viruses and fixes the problems. Everything works fine except the internet searches. Thanks

 

[Bobbye]

Darlene, if you are getting redirected, some kind of malware is doing it and should be removed.

Please follow the steps in the Virus and Malware Removal HERE.

When you are finished, attach the logs from Malwarebytes and Superantispyware.

Paste the HijackThis log> all in your next reply.

I'll review the logs and help you find and remove the malware.

 

[kingtutvideo]

on the ccleaner...will that remove all my programs?

 

[Bobbye]

Darlene, you're going to have to be a bit more specific. You haven't given us any information at all here.

Are you referring to running CCleaner in the removal steps? What programs are you referring to? If you follow those steps, there should be nothing in them that will harm your system.