Hello everyone, I really appreciate the earlier help I got regarding debugging a BSOD message I was getting. It substantially cut down on the number of computer freezes I've been seeing lately after fixing the kernel issue with Symantec Antivirus' real time scanning. However, there is one type of freeze that continues to haunt me, and I have absolutely no idea as to how to go about getting rid of it. Basically, the computer will simply lock up--the screen image will stay there, but the mouse, keyboard will be unresponsive and the power will still remain on. This freeze does not create a BSOD. The last time this happened, there was an error event in the system log for something called "sbp2port", but I'm not sure if it's related or not. I do regular antivirus scans and regular anti-spyware scans with programs such as spybot, so I don't think it's a malware issue. Any ideas as to what I should look into? I should also note that the freeze seems to happen when I'm doing non-intensive tasks like browsing the web with firefox or watching youtube videos, and I am sometimes greeted by it if I leave my computer for a few minutes, only to return to a frozen machine.