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Server 2003 BSOD with storport.sys

By jay185
Mar 23, 2011
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  1. this is a new server, after being up for 3 days it started doing bsod randomly. i really can't figure out on what's wrong. my storport.sys is updated. can someone assist me on this? thanks!
     

    Attached Files:

  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

  3. jay185

    jay185 TS Rookie Topic Starter

    thanks mark!!! i'll try this and let you know if this fixes it. :)
     
  4. jay185

    jay185 TS Rookie Topic Starter

    after applying the patch... same thing happens... any more ideas guys? i am out to be honest.
     

    Attached Files:

  5. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    I only had time to check the last two minidumps and they are Both D1 which indicates a driver issue and both point towards your Raid drivers, storport.sys, mpspfltr.sys and cpqcisse.sys.

    Running driver verifier may help to pinpoint and confirm which driver is the problem. Follow this guide. (This is correct for Vista, XP and windows 7 so I hope it will be OK on Windows server 2003)

     
  6. jay185

    jay185 TS Rookie Topic Starter

    i'll gladly do this. but where did you find "cpqcisse.sys" from the dump?

    if everything went ok with verifier, does this mean its the hardware's fault already?

    thanks!

    i wish i can have a guide on how to read these dump files (how to debug them)
     
  7. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

  8. jay185

    jay185 TS Rookie Topic Starter

    the server is using a hp smart array p410i as its controller.
     
  9. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    You missed my last two questions, but I have examined two more of the minidumps and they are the same as the last two, D1, which is pointing at storport and various drivers relating to the RAID controller.

    Something is clearly wrong with the RAID set up, possibly something in the Bios or the controller is corrupt and should be reinstalled.

    This is tricky to properly evaluate from where I am sitting.

    As this is a new server I would suggest you get it repaired under the warranty.
     

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