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Sims 2, Failed to find compatible graphics adaptor.

By Problematic
Dec 18, 2006
  1. Hey There!

    I hope you can help me. Ive just gone out and got sims 2 and downloaded it and everything, but then when I go to start it I get this message.

    "Failed to find any directx 9.0c compatible graphics adaptors in this system. Make sure you have direct x 9.0c compatible graphics adaptor and you have installed the latest drivers provided by your manufacturer."

    I have installed directx 9.0c and all of that but it still wont work and I have no idea what a graphic adaptor is...

    Heeelp.​

    Edit: Removed pink colour in order to make your thread easier to read.
     
  2. TimeParadoX

    TimeParadoX TS Rookie Posts: 2,438

    Please DO NOT post in pink :haha:

    Try this:
    Go to www.systemrequirementslab.com and run the test for Sims 2

    If you get Recommended then your system will run the product perfect!

    If you get a minimum pass then upgrade your system to the stuff it needs ( videocard, RAM or something else like that )

    If you fail do the same for the minimum pass results

    Hope I helped :) ( Just incase you are wondering... I do post the same thing over and over ;) )
     
  3. Problematic

    Problematic TS Rookie Topic Starter

    Ok.. Im sorry...

    Well I did the whole system requirements thing??

    And it said I need

    'Video HW Transform & Lighting'...

    Can someone translate this into english?
     
  4. TimeParadoX

    TimeParadoX TS Rookie Posts: 2,438

    It means that your graphics card doesnt support SM ( shader ) lighting

    Do you know what bus slot you have? ( PCI, PCI-e, AGP )
     
  5. Problematic

    Problematic TS Rookie Topic Starter

    ..... Bus??

    I didnt know there was a bus in my pc...
     
  6. TimeParadoX

    TimeParadoX TS Rookie Posts: 2,438

    Lol :haha:

    Well here comes the technical stuff ok?

    Open the side of your case ( When it's off so you dont accedently get shocked ;) ) and look at the little slots on the big square that has abunch of chips and other stuff on it in the in the back

    PCI looks like this:
    http://upload.wikimedia.org/wikipedia/es/thumb/6/64/Buses_pci.jpg/215px-Buses_pci.jpg

    PCI-e looks like this:
    http://images.crucial.com/images/pcie_lores_callouts.jpg

    AGP looks like this ( The brown one ):
    http://pc.watch.impress.co.jp/docs/article/20000628/agp.jpg

    Once you find that out then tell me which it is, Note that they may not be the same colors as the picture so look at how the slot looks like ;)

    Also you may have more then 1 of these slots ( or even all :D )
     
  7. Problematic

    Problematic TS Rookie Topic Starter

    Ok so hold up and wait a second...

    I gotta open the computer!!!!???

    Uhh ohhh... But how can I compare the thingys if the comps switched off...

    There isnt an easier way to find out I guess...

    I didnt see any of those things...

    Are you sure there isnt an easier way?

    Alright well ima have another look...
     
  8. Problematic

    Problematic TS Rookie Topic Starter

    Sorry Mr Howard Sir...

    Well I got no idea what Im even looking for...

    Hey does any of this stuff help?

    Computer Name: IMB6339
    Operating System: Microsoft Windows XP Professional (5.1, build 2600)
    System Manufacturer: IMB
    System Model: 63392FA
    BIOS: IMB BIOS Ver 21KT24.0
    Processor: Intel(R) Celeron(TM) CPU
    DirectX version: DirectX 9.0c (4.09.0000.0904)




    Ok so I have nooo idea what any of that means...

    But It looked confusing so I figured maybe some of it could possibly help??

    Its probablly useless rambling but hey...
     
  9. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Hello and welcome to Techspot.

    Is your computer an oem build such as Dell/HP/Compaq/Gateway/Emachines etc?

    If it is, give us the make and model and we`ll find the specs for you.

    If it`s a custom built pc, then the free Everest programme from HERE, should be able to tell us what your Graphics card(adapter) is. We`d also need to know the mobo make and model.

    Regards Howard :wave: :wave:
     
  10. Problematic

    Problematic TS Rookie Topic Starter

    Wellll....

    Man you people ask hard questions!!!

    I dont know what an oem build is... But my computer says NetVista on the front... heh... no not much help?

    and whats a Mobo?
     
  11. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Your computer is an IBM model. Go HERE and see if you can find the exact model.

    Regards Howard :)
     
     
  12. Problematic

    Problematic TS Rookie Topic Starter

    Howard your being a fantastic help.. Buuuut

    The site just said

    Technical support
    The page you requested has moved. Choose a link below then update your bookmarks.

    IBM Support
    System x, BladeCenter, IntelliStation Pro, and IBM Monitors are IBM products.

    Go to Support for IBM Systems for technical support.

    Lenovo Support
    ThinkPad, ThinkCentre and other PC products are products of Lenovo.

    Go to Support & Downloads for technical assistance.
     
  13. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Go HERE and see if you can detect your system by clicking on the Detect my System link.

    Regards Howard :)
     
  14. Problematic

    Problematic TS Rookie Topic Starter

    Product: NetVista personal computer 6339-2FA [change]


    Operating system: Windows XP [change]

    Original description: Intel Celeron 1.2GHz (256KB), 128MB, 20GB 5400RPM IDE HDD, PCI Small Form Factor (3x3), Intel 810e, 48x CD-ROM, Intel 10/100 Ethernet, Windows XP Professional

    Thats what it told me... Yup...

    Downloads and drivers · User's guides and manuals

    · Troubleshooting

    · Product information

    · Hints and tips

    · Operating system installation

    · Parts information

    · User's guides and manuals






    And they were the selectable stuff underneath...

    Im sorry...

    But your helping the least computer orientated person on the planet...
     
  15. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Ah, now I can see.

    You`ve only got pci slots so you would need to buy a pci graphics card.

    See this thread HERE.

    Regards Howard :)
     
  16. Problematic

    Problematic TS Rookie Topic Starter

    Thank You So Much!!!!
     
  17. TimeParadoX

    TimeParadoX TS Rookie Posts: 2,438

  18. Sharkfood

    Sharkfood TS Guru Posts: 1,198

    Uhm, that system output says the original configuration was with 128MB of RAM....

    You're going to need more memory for Sims 2 I'm afraid. Chock in a 512mb stick (or more) of memory to go along with that videocard!

    Honestly, at that stage, you'll likely do better with an upgraded PC. There are better Dell's out there for $359 that will play Sims 2 right out of the box and also have a much, much more powerful CPU.
     
  19. TimeParadoX

    TimeParadoX TS Rookie Posts: 2,438

    That's true, you could just buy another dell for the same price as a videocard upgrade + RAM upgrade ( depending on what you get )
     
  20. Jayda

    Jayda TS Rookie

    Hi.

    I just resently got the SIMS 2 and I'm having the same problem as everyone else seems to be having. I've tried to firgure out what Adapter my computer uses but it only says 'Unavailable' there. I know that we have an adapter though. How can I find out what it is?

    Also, I'm positive that I have more then just the PCI thing. I've tried downloading the DirectX 9.0c Compatable Graphics Adapter but it still doesn't work.

    I was also able to play the first version of SIMS on here without a problem.

    Well, I hope you can help me.

    ----Thanks
     
  21. cfitzarl

    cfitzarl TechSpot Chancellor Posts: 2,520   +9

    Go Here and run any game test and it will tell you your graphics/video card:

    http://www.systemrequirementslab.com/referrer/srtest

    (Note: When Windows Promps you about an "ActiveX Control", just install it)
     
  22. Jayda

    Jayda TS Rookie

    Alright, I did. This is what it tells me;

    Video Card
    Minimum: Direct3D 32 MB DirectX 7 capable video card
    You Have: LogMeIn Mirror Driver ()

    So does that mean that I have to buy it?
     
  23. shapaushacia

    shapaushacia TS Rookie

    Hi,

    I am having the same problem BUT it has just happened after playing Sims2 happily for a year! My system was restored and now i am getting the adapter message that everyone else is getting! HHHEEEELLLPPP
     
  24. cfitzarl

    cfitzarl TechSpot Chancellor Posts: 2,520   +9

    Download DirectX 9.0c and then try.
     
  25. cfitzarl

    cfitzarl TechSpot Chancellor Posts: 2,520   +9

    That's your reason; you need a DirectX 9 capable video card. You need a new video card. By any chance, do you know the model computer you have?
     
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