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Skype problem

By hnbp16
Jun 7, 2016
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  1. Hello,

    I am currently experiencing problems with my mobile app of Skype on my HTC Desire 500. Even when the app is turned on the device, I don't get notifications when someone is writing me. I have to open the app itself in order to see there is a notification. Any idea what could be the reason?
     
  2. Coodu

    Coodu TS Booster Posts: 173

    Sounds like potentially an App notification setting? Have you checked your settings under Apps, and Notifications to see if Skype if being muted or blocked? I'd start there.
     
  3. hnbp16

    hnbp16 TS Rookie Topic Starter

    Thanks for the advice, Coodu. I have checked this setting and Skype is not muted.
     

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