Solved:Me too: Whataboutadog

[kac044]

Must have happened sometime Wednesday night. Was able to restore function to IE on Thursday. Ran an online scan at Ewido this morning and it found some other nasties, but as you can see from the HJT log, whataboutadog is still there (even though I put it under restricted sites earlier) . I think I understand from reading the other threads about what to do (replacing the bad bak files with the old ones), but figured I ought to break down and seek assistance so I don't screw something up. GRRRRR!

 

[howard_hopkinso]

Hello and welcome to Techspot.

Right click on this link DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards. NOTE: This script will delete any sites you may have added to the Trusted Sites. So if you want them back, you have to add them back to the Trusted Sites again.

Double-click FindAWF.exe to start the tool. Then, do the following
Select "option #2 - Restore files from bak folders" by typing 2 and press Enter .
A text file will open up. Please copy/paste the following text from the quote box (all except the word QUOTE) into the text file.

"C:\Program Files\eFax Messenger 4.1\bak\J2GDllCmd.exe"
"C:\Program Files\Microsoft ActiveSync\bak\WCESCOMM.EXE"
"C:\Program Files\QuickTime\bak\qttask.exe"
"C:\WINDOWS\SYSTEM32\bak\ctfmon.exe"
"C:\WINDOWS\SYSTEM32\bak\DSentry.exe"
"C:\Program Files\Dell\Media Experience\bak\PCMService.exe"
"C:\Program Files\HP\hpcoretech\bak\hpcmpmgr.exe"
"C:\Program Files\HP\HP Software Update\bak\HPWuSchd2.exe"
"C:\Program Files\Norton Ghost\Agent\bak\GhostTray.exe"
"C:\WINDOWS\SYSTEM32\dla\bak\tfswctrl.exe"
"C:\Program Files\Adobe\Acrobat 8.0\Acrobat\bak\Acrotray.exe"
"C:\Program Files\Common Files\Dell\EUSW\bak\Support.exe"
"C:\Program Files\Common Files\InstallShield\UpdateService\bak\ISUSPM.exe"
"C:\Program Files\Common Files\Real\Update_OB\bak\realsched.exe"
"C:\Program Files\Common Files\Sonic\Update Manager\bak\sgtray.exe"

Close the .txt file and click Yes to save the changes.
When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt in your next reply as an attachment.

Regards Howard :wave: :wave:

This thread is for the use of kac044 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[kac044]

Round 2

I am getting an error when I try to upload the new report (even though I changed the name of it), so I will copy and paste if that's alright.

 

[howard_hopkinso]

The reason you`re getting an error is because you haven`t followed the instructions properly.

You need to select option 2 when your run FindAWf.exe

Then copy and paste the info from the quote box etc.

Please try again.

Regards Howard

 

[kac044]

Try, try again

Sorry, Howard. I think last time I put a return inbetween the line and the pasted text (habit I guess). I see now where this latest report confirms at the top that "Option 2 run successfully."

 

[howard_hopkinso]

Please double-click the FindAWF icon once again
This time we are going to remove some folders.


Use the following option: Press 3 then Enter to remove bak folders


A text file opens called: folders.txt
Click below the line and paste the following list of folders to be removed:

C:\Program Files\eFax Messenger 4.1\bak
C:\Program Files\Microsoft ActiveSync\bak
C:\Program Files\QuickTime\bak
C:\WINDOWS\SYSTEM32\bak
C:\Program Files\Dell\Media Experience\bak
C:\Program Files\HP\hpcoretech\bak
C:\Program Files\HP\HP Software Update\bak
C:\Program Files\Norton Ghost\Agent\bak
C:\WINDOWS\SYSTEM32\dla\bak
C:\Program Files\Common Files\Dell\EUSW\bak
C:\Program Files\Common Files\InstallShield\UpdateService\bak
C:\Program Files\Common Files\Real\Update_OB\bak
C:\Program Files\Common Files\Sonic\Update Manager\bak

Next, close and click Yes to save the changes.

When done with the above, FindAWF automatically runs a new scan and opens a new log that you need to post.
Please provide the new FindAWF log

Regards Howard

This thread is for the use of kac044 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[kac044]

Round 3

As you can see, there was an issue with Quicktime. Access was denied. Should I stop the process in Windows Task Manager and try again?

 

[howard_hopkinso]

For some reason, this tends to crop up with Quicktime.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

qttask.exe

Close task manager.

Locate and delete the following bold files and/or directories(if there).

C:\Program Files\QuickTime<Delete the entire folder.

Reboot into normal mode and rehide your protected OS files.

Download and reinstall Quicktime.

Please download FindAWF to your Desktop.
Double-click FindAWF.exe to start the tool.
Select "option #1 - Scan for bak folders" by typing 1 and press Enter
When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt as an attachment.

Regards Howard

This thread is for the use of kac044 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[kac044]

Getting there

Here is the latest file after reinstalling Quicktime (and also reinstalled the Google and Yahoo toolbars). I've not seen IE running in the background in Task Manager, so that's a good sign!

Just for the heck of it, I searched the computer for all bak files. Imsins.bak showed up in the Windows folder (created on 10/11/07). Googling, it appears to be an unfriendly visitor, yet I've done multiple scans since the 11th. Can I just delete that particular file or is more needed?

 

[howard_hopkinso]

That`s absoulutely fine now.

Now, I want your to do a thorough check to make sure your system is really clean. I know it`s quite a lot of work, but better safe than sorry.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

Also, let me know the results of the Panda Antirootkit scan.

Regards Howard

This thread is for the use of kac044 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[kac044]

Sigh. I've not yet run all through all the programs suggested. I download AVG and did a scan. Ran another Housecall scan as well as Ad-Aware. A few cookies popped up and I went ahead and got rid of those. I then ran another HJT scan for the heck of it and whataboutadog.com was back in the trusted sites. I ran DelO15Domains.inf again, then rebooted. Ran another HJT and it didn't resurface. IE also did not start up in the background upon rebooting.

I deleted the two "Imsins files" I found manually.

 

[howard_hopkinso]

All 3 of your logfiles are clean.

All I need now is your Combofix log and the results of the Panda Antirootkit scan.

Regards Howard

This thread is for the use of kac044 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[kac044]

I will see if I can tackle those tomorrow evening.

 

[howard_hopkinso]

Ok, no problem.

Regards Howard

This thread is for the use of kac044 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[kac044]

Rootkit scan came out clean. Here's the ComboFix log. I also reran HJT after reinstalling Adobe Acrobat.


"Thanks" doesn't really cover it! As unbelievable as it is to me that people spend their time creating this junk, it's even more unbelievable that people create programs (and often offer them for free) to help combat it, and people like yourself are willing to spend their time assisting others. As a webmaster, I can appreciate how much time it can consume (read: little time for anything else), but I can't imagine how much time your "free consultations" must take!

 

[howard_hopkinso]

Your HJT log is clean.

1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.

2. Download the attached avengerscript.txt and save it to your desktop

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by double clicking on its icon on your desktop.

Under "Script file to execute" choose "Load script from file".
Now click on the folder icon which will open a new window titled "open Script File"
navigate to the file you have just downloaded, click on it and press open
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:

It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

5. Please attach the content of c:\avenger.txt into your reply, as well as a fresh Combofix log.

Regards Howard

This thread is for the use of kac044 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[kac044]

Here you are.

 

[howard_hopkinso]

That looks good.

Unless you`re still having problems, you should be good to go.

If you`re not having problems, please do the following.

Turn off system restore.(XP/ME only) See how HERE.

Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of kac044 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[kac044]

I think you can go ahead and lock this one and consider it solved. Thanks again for all of your assistance.

This thread is now closed: If you need this thread unlocking, please pm a moderator with a link to the thread.

Only the original thread starter can do this. Anyone else, will be ignored.