This is a problem my Mom is having with her computer, so this might be slightly vague. Until today she was having no problems. However, today she turned the computer on, got the startup blurb, it went to the Windows loading screen but decided to just stay on that screen with the Windows loading bar just continuing on its merry way. She decided to restart the computer, the startup screen came up but then it apparently went to blue screen of death. She pressed whatever key it was and it went to another screen that said, 'Disk read error - press Ctrl, Alt, Delete to restart'. Now since I been speaking to her it just goes straight to the disk read error screen after the startup screen, no Windows loading, nothing. Any ideas on how to fix this?