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Steam login doesn't work

By MetalX
Mar 16, 2007
  1. Whenever I try to log into Steam, it always says that it could not connect than that there is either a problem with my network or with Steam. The website reports that nothing is wrong with Steam, so I think that something is wrong with my network. Anyone know what's going on?

    When I plug the modem directly into my computer, it connects, but when I try to connect through the router it doesn't work.

    All the ports are open, and I tried DMZ.
     
  2. wolfram

    wolfram TechSpot Paladin Posts: 1,967   +9

    Are you using a firewall? Or maybe the router has its own firewall. Try disabling it, and see if it works.
     
  3. MetalX

    MetalX TechSpot Chancellor Topic Starter Posts: 1,388

    All firewalls are disabled, both software, and the internal router one.
     
  4. wolfram

    wolfram TechSpot Paladin Posts: 1,967   +9

    Some issue with your router. Try reinstalling its software :)
     
  5. MetalX

    MetalX TechSpot Chancellor Topic Starter Posts: 1,388

    It doesn't have any software :( It's a cheapo router that I got for 20 bucks. It does the job of sharing the internet connection and sharing files, but not much else :(. I think I should just buy a new one.
     
  6. wolfram

    wolfram TechSpot Paladin Posts: 1,967   +9

    Wow, that's cheap :D There are good, cheap ones out there, and perform pretty good :)
     
  7. jobeard

    jobeard TS Ambassador Posts: 9,351   +622

    <begin rant>
    grrrrr; I go nuts when people recommend 'turn off your firewall'.
    IMO, this only proves lack of understanding and an unwillingness to use GOOGLE.COM to learn how. :rolleyes:
    It also invites attacks withing just a few milliseconds.
    </end rant>

    Steam needs open ports 27000-27015 AND 27020-2705 to be forwarded to
    the system of your choice.

    IF you believe that turning off the firewall is a reasonable thing to do,
    at least PLEASE use a Limited Access Account to access the Internet and
    NOT your Admin account --- PLEASE! :wave:
     
  8. wolfram

    wolfram TechSpot Paladin Posts: 1,967   +9

    I have disabled my two firewalls (router and software ones) and nothing happened :p

    But anyway MetalX, trust Jobeard, he's a network expert (I really mean it) :)
     
  9. jobeard

    jobeard TS Ambassador Posts: 9,351   +622

    hum; hard to disable the FW internal to the router. Yoy *must* forward the stated ports above. :)
     
  10. MetalX

    MetalX TechSpot Chancellor Topic Starter Posts: 1,388

    I can't forward that many ports. My router is quite terrible and it only lets me forward TWELVE (12) ports :( And it won't let me enter ranges, it has to be single ports in one of the 12 slots.

    I also can't get a firmware update since the company who made my router went under about 6 weeks after I got my router.
     
  11. wolfram

    wolfram TechSpot Paladin Posts: 1,967   +9

    I'm using a 2wire router, and my ISP gave me a special software, so I can disable the FW and forward ports as much as I want or need.

    But even with that software, I can't use BitTorrent or Edonkey :(
     
  12. jobeard

    jobeard TS Ambassador Posts: 9,351   +622

    see this and then comment :)
     
  13. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    What does Steam logfile show about this?
     
  14. wolfram

    wolfram TechSpot Paladin Posts: 1,967   +9

    I still couldn't make it work. It seems that my ISP is blocking those programs. But we ain't discussing about that :)

    Anyway, thanks for the info :grinthumb
     
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