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Stop: 0x0000007e on Vista

By ljastangs21
Nov 1, 2010
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  1. I already checked the site in the sticked thread (cant post links yet) but none of the listed issues helped my problem. Here is what is going on:

    I turned my computer back on after about 3-4 months of no use at all. Everything was running fine and then at start up I got my usual Adobe Flash pop up telling me to install the new version. I always said no because I never really use Flash but this time I said why not I just got my computer back running might as well get everything up to date.

    After about 5-10 minutes of running the computer shuts down and I get the BSOD. This is the first time I have ever seen the BSOD on this computer. I kept trying to start it up and got no where. I am almost certain is being caused my the new version of flash i installed. I want to get in to the computer to remove flash but I cant even get past the splash screen. Here is everything I have tried:

    Safe mode: cant get in only get BSOD
    Repair mode: it started to repair once or twice but eventually got BSOD
    Repair CD: Starts to load and then BSOD

    There has to be something else I can do!

    The error code is this - Stop: 0x0000007e

    This is a 32 bit vista duel core machine if that is any help

    Thanks!
  2. ljastangs21

    ljastangs21 TS Rookie Topic Starter Posts: 31

    Looks like most other threads except this one have been getting replies. Im desperate guys!
  3. ljastangs21

    ljastangs21 TS Rookie Topic Starter Posts: 31

    Ended up paying Microsoft $60 for a support chat. Chat is set to start in about 5 hours will update when its done.
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,142   +31

    Did you try uninstalling Adobe Flash?
  5. ljastangs21

    ljastangs21 TS Rookie Topic Starter Posts: 31

    How can I uninstall flash when I have no access at all into my computer? Not even safe mode?
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,142   +31

    0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues.

    Do you have any friends with tech knowledge? I suggest slaving your harddrive to another system and access your harddrive through that system. You'll be able to...

    1. Check Event Viewer

    2. Run a harddrive scan

    3. Uninstall Adobe
  7. ljastangs21

    ljastangs21 TS Rookie Topic Starter Posts: 31

    Can I slave to my laptop?
  8. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,550   +18

    Not exactly... would need a usb enclosure. Net result would be the same.
    usb enclosures are not expensive.
  9. ljastangs21

    ljastangs21 TS Rookie Topic Starter Posts: 31

    Just got off the phone with Microsoft support. They actually charge $60 for this? Haha wow.

    "Boot in safe mode". Doesnt work. "Boot in low res mode". Doesnt work. "Hm, well I am like a doctor and I can not work with no tools. Go buy a recovory CD." Oh thanks.

    If they charge me for this im gonna flip.
  10. ljastangs21

    ljastangs21 TS Rookie Topic Starter Posts: 31

    Computer must be really messed up. I managed to download a recovery CD from here http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ and I still cant do anything. Sometimes it loads the files on the disk and goes straight to blue screen and other times it loads disk and when I push enter on the first option on the disk it goes to blue screen.

    Do you guys think this is just a really bad virus or some bad hardware?
  11. Route44

    Route44 TechSpot Ambassador Posts: 12,142   +31

    It could be due to infection but my suspicion lies first with that Adobe update and a very close second is the harddrive itself.

    Try this: Check your SATA cable connection to both harddrive and motherboard and make sure they are securely in place.
     
  12. ljastangs21

    ljastangs21 TS Rookie Topic Starter Posts: 31

    Okay ill do that. I really dont want to pay someone to slave my HD for me. Can you link me to step by step instructions on how to slave a HD and then scan that HD?
  13. Jonathan King

    Jonathan King TS Rookie Posts: 133

  14. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,550   +18

    @ jk - Good point... often recommended by both Route44 and myself!
    Other drive makers have similar kits, such as WD's lifeguard utility.
  15. ljastangs21

    ljastangs21 TS Rookie Topic Starter Posts: 31

    Will I be able to burn that to a disk and run it before the system starts? Keep in mind I get blue screen at boot screen.
  16. Jonathan King

    Jonathan King TS Rookie Posts: 133

    You'll have to burn the CD from another computer, like the one you're using now. Once it's made, you run it before Windows starts.
  17. ljastangs21

    ljastangs21 TS Rookie Topic Starter Posts: 31

    Ran the short test and the acoustic on the Seagate Diagnostic tool and found no errors. Running the Long test now but if that comes back fine should I rule the HD out as the problem?
  18. Jonathan King

    Jonathan King TS Rookie Posts: 133

  19. ljastangs21

    ljastangs21 TS Rookie Topic Starter Posts: 31

    Just ran the mem test and right now all I see is red. In the error box it is saying I have over 80,000 errors. I think I may have just found the problem. Do I need new RAM?
  20. Route44

    Route44 TechSpot Ambassador Posts: 12,142   +31

    Yes new RAM is needed. Most memory makers have a limited lifetime warrenty. Just contact them and tell them of your Memtest results. They should give you instructions along with an RMA authorization number.
  21. ljastangs21

    ljastangs21 TS Rookie Topic Starter Posts: 31

    Fixed the problem. Took all my RAM out except the last stick and now I am able to get in. Will test all the sticks out tonight and replace the faulty one tomorrow. Thanks for all the help and thanks a bunch for the links J K.


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