Suspected SSD issues

By Matt12345170
Jan 23, 2013
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  1. Hey Guys,

    I have laptop that is a few months old, it has a 120GB Intel 520 SDD (boot drive), and a 750HHD.

    Windows explorer crashes often, often take a long time to populate items, and notably take a very long time to open something as simple as a photo. Other than that, system performance seems O.K, boot times are very fast. Reason I think it has something to do with the SSD and not my windows installation is due to the fact that before I upgraded to windows 8, I had a similar issue with windows 7, sometimes explorer would be slow and also take a while to populate.

    Any help on what could be causing this would be much appreciated!

    Thanks,

    Matt
  2. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 5,775   +1,429

    What is your CPU and Memory usage, when you experience this issue?
    Matt12345170 likes this.
  3. Matt12345170

    Matt12345170 TechSpot Member Topic Starter Posts: 94   +17

    Normal.

    CPU is being used very little, a few percent
    Memory is at about 16%
  4. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 5,775   +1,429

    OK, I personally wouldn't suspect Mal-ware under those conditions. It seems as if there is I/O dificulties, could be anyone of your media devices if this is the case. Do you have any USB sticks plugged in or possibly a CD/DVD in the drive? I've had these issues with both cases as well as faulty HDD's. What I haven't experienced yet is a faulty SSD, in which case I would suspect they could act the same way.
  5. Matt12345170

    Matt12345170 TechSpot Member Topic Starter Posts: 94   +17

    Unfortunately no USB stick plugged in and no CD.

    If it adds anything I have both Bitdefender and Anti-Malware bytes installed
  6. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 5,775   +1,429

    And it acts the same way with your HDD disconnected?
  7. Matt12345170

    Matt12345170 TechSpot Member Topic Starter Posts: 94   +17

    I'm not sure, it is an internal HDD. By disconnect, do you mean disable via device manager, or physically disconnect?
  8. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 5,775   +1,429

    I meant physically disconnect but if you don't feel comfortable doing so, I will not ask it of you.

    You mentioned the laptop is only a few months old. Is there a warranty still in effect for the laptop?
  9. Matt12345170

    Matt12345170 TechSpot Member Topic Starter Posts: 94   +17

    Well, I can disconnect it, but I'm going to have to wait until I get home.

    Yea, the warranty is still in effect but as it came from California and I'm in Eastern Canada, that it the last thing I want to have to do LOL.

    I'll get back to you once I have an opportunity to open this thing up.

    Thanks,

    Matt
  10. Matt12345170

    Matt12345170 TechSpot Member Topic Starter Posts: 94   +17

    Alright, so I've had a chance to take a look inside, but having no experience with taking apart laptops, I at best am going to make this a weekend project, because I can't afford to screw something up and then not have the laptop during the week.

    Thanks for the help!


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