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System Crashing/Restarting Error (Minidump)

By EXCellR8
Jan 22, 2008
  1. I have been having a little bit of an issue with my computer lately, and I'm not sure why; it started a few days ago. I will be in the middle of something and my system will restart on its own. When it comes back online, I get the whole "Windows has just recovered from a serious error" deal.

    I took a look at the Event Viewer (system) and got the following info on the problem:

    Type = Error
    Source = System Error
    Category = (102)
    Event = 1003

    Since I don't know much about troubleshooting system errors, I've also attached the minidump that corresponds.

    I tried to think of what I did to my computer recently but the only thing I could think of was a new video driver. I have since reverted back to a previous driver but I haven't really tested it.

    Any suggestions on what might be causing my problem here? I would greatly appreciate any help I get. Thanks in advance!
     

    Attached Files:

  2. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Ill check out your dump in a few minutes, but have you tried tapping F8 before windows loads, when the menu comes up select "last good known configuration" or loading a restore point before the problem started
     
  3. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    I am almost positive it is your driver for your display adapter(video card)

    What video card do you have, what operating system?

    I can point you in the right direction
     
  4. EXCellR8

    EXCellR8 The Conservative Topic Starter Posts: 1,835

    Thanks a ton for the response. I have an XFX 7950GT (AGP) and am running Windows XP SP2.
     
  5. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Blind Dragon is correct. Specifically your minidump points to nv4_disp.dll which is an Nvidia driver. if I had a dollar for every time this one came up I'd be rich.

    You'd probably want to update your video card driver and take it from there.
     
  6. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    nv4_disp.inf file located in the driver installer has no 7950gt support...

    your crashed show driver fault at nv4_disp.dll

    Lot's of poeple have problems with this.

    Go http://www.xfxforce.com/web/support/showSearchDriversSerial.jspa

    put in your serial number or product number off your card, select the driver from the list that is appropriate for your operating system, download it (to desktop is easiest).

    Then go to start, control panel, add/remove programs, look for Nvidia drivers, click uninstall

    You may be prompted to restart, if so do it.

    Then doubleclick the installer which we already downloaded to your desktop.

    Let me know how it works.
     
  7. EXCellR8

    EXCellR8 The Conservative Topic Starter Posts: 1,835

    Alright, thanks for the information. I kinda suspected the video driver the culprit right off the bat for some reason. I know that this card in particular can have some compatibility issues. I already have the card registered for drivers on the XFX site so I will go there now. Thanks for evaluating the dump so quickly, I really appreciate it! I will let you know if I have any further problems.
     
  8. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    let us know if it works as well
     
  9. EXCellR8

    EXCellR8 The Conservative Topic Starter Posts: 1,835

    I'm not sure this will work but I'll give it a try. The driver I downloaded off the XFX site was 169.21, which I believe was the same driver that I was using when I got the error. Perhaps I downloaded the wrong version before? Anyways, if this doesn't work should I revert back to an older driver?
     
  10. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Well does the system only crash when you load half life 2 or do other programs crash it also
     
  11. EXCellR8

    EXCellR8 The Conservative Topic Starter Posts: 1,835

    Yea I think my computer is broken. I just installed the 169.21 driver a little while ago and then tried to relaunch hl2. The game crashed literally 20 seconds in and gave me an error, but didn't restart my system. The datacache.dll was to blame so I defragged the cache files. After that, I launched hl2 again and something incredibly strange happened... I was loading up a level and out of nowhere it stopped loading and a really high-pitched sound came from the speakers. The computer then froze up and I was forced to restart.

    After I got it back up, I went into device manager and noticed that there was no driver installed for the onboard sound so i disabled it ( i have a creative sound card anyways). Could all this be caused by my mainboard drivers? I was having trouble installing WHQL drivers (5.10) so i had to install some beta ones... Anyways, the system crashed while I was online not doing much as well as when i tried running hl2. So yea, no luck so far.
     
  12. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    What board do you have
     
  13. EXCellR8

    EXCellR8 The Conservative Topic Starter Posts: 1,835

    I am running an Abit NF7-S v2.0 nForce2. I did recently install a new BIOS chip but I had it flashed with the same version as on the last chip. I didn't really think that this would cause any problems but now that has me wondering.
     
  14. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    yea v5.10 is the latest on the chipset drivers. I would think your error could only be the graphics card drivers or the chipset drivers

    The other thing I can think of is trying the forceware drivers from Nvidia's site if you have not already.
     
  15. EXCellR8

    EXCellR8 The Conservative Topic Starter Posts: 1,835

    Yea I tried the ForceWare drivers from both the nVidia site and the XFX site. I couldn't install the 5.10 chipset drivers for some reason. The installer crapped out before setup finished. I used a mixed pack of drivers i found at Guru3D but I would feel much better using WHQL ones. Is there any way to manually install them? Thanks for all your input.
     
  16. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Were your earlier drivers causing crashes? Sometimes you have to roll back to previous drivers to gain stability.
     
  17. EXCellR8

    EXCellR8 The Conservative Topic Starter Posts: 1,835

    I finally got the 5.10 chipset drivers to install, I think I uninstalled them incorrectly or something. So now I'm using the 5.10 nForce2 drivers and the 169.21 video drivers for my 7950GT. If my system crashes again, I will revert back to the 169.04 drivers but I will leave the mainboard ones alone.
     
  18. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    if your system crashes again, please attach the new minidump. As it could be something else causing crashes also
     
  19. EXCellR8

    EXCellR8 The Conservative Topic Starter Posts: 1,835

    Will do, I have also disabled automatic restart so if it crashes a BSOD should so up. Hopefully that will give me a better idea of what's going on.
     
  20. EXCellR8

    EXCellR8 The Conservative Topic Starter Posts: 1,835

    UPDATE - New BSOD + STOP code

    I finally ran into a BSOD after running a couple video-demanding applications. I also got another minidump that looks identical to the previous. I think my problem still rests with the video drivers for my 7950GT. Anyways, here is all the info I got with the BSOD:

    IRQL_NOT_LESS_OR_EQUAL

    ***STOP: 0x0000000A (0xFFBE0000, 0x00000002, 0x00000000, 0x804F757C)

    I also got some kind of weird "TERMINATION/Exception caught/thread tried..." error message prior to this BSOD but I couldn't read the whole thing and had to restart my system. Afterwards, I couldn't find a dump or any system events.

    I would really appreciate any further help with this. Thank you!
     
  21. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Mini stated memory corruption.
     
  22. EXCellR8

    EXCellR8 The Conservative Topic Starter Posts: 1,835

    So does that mean that my RAM is faulty? I've never had any problems with my memory before. I have 2 sticks of 1GB Corsair XMS PC3200 DDR RAM that I have never had any issues with... Gah this sucks, I so don't feel like sinking any more money into this thing but if I need new RAM, I'm gonna have to face the music I guess.
     
  23. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Well I first suggest that you run MemTest for 7-10 passes to see if indeed it is your memory per se. it could be a bad driver trying to access an IRQ address since it is an 0x0A error.

    I understand about the memory. I had BSODs galore and it was my memory; sticks that I had for over 2 years. I just replaced today.

    P.S. Memory does become corrupted for no apparent reason.
     
  24. EXCellR8

    EXCellR8 The Conservative Topic Starter Posts: 1,835

    Well, that's bad news but sh1t happens for no reason sometimes i guess. I'll run my Memtest86+ CD when i get a chance. I'll probably just buy 2 new sticks even if my RAM passes just in case. I understand that sometimes corrupt RAM can pass the test so I'll just get 2 new ones. Thanks for the info.
     
  25. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    memory corruption doesn't always mean RAM either though it could also be pagefile or video memory

    there was an attempt in kernel mode to touch pageable memory at too high a process internal request level (IRQL). Typically, this error occurs when a driver uses an incorrect memory address. Other possible causes of this error are an incompatible device driver, a general hardware problem, and incompatible software.
     
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