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System Error-Event Category 102-Event ID 1003. Problem with ATI graphics card

By KingdomHeart
Jan 14, 2008
  1. My computer keep getting restart. Here is my minidump. I know it is the problem with ATI graphics drive, but I did not upgrade or done anything to it. It been working just fine.
    I uninstall and reinstall the driver back and the same error happen. Thanks
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hi KingdomHeart, fancy meeting you here !

    Anyway, no, it's better to go to ATI web page and install the newest driver
    Can you please try that and reply back

    Actually ideally fully remove your installed ATI driver first.
    You may find that in your Add/Remove programs
    (But download the new one first)

    Also, you can add all your system specs by using this tool and then adding to here.
     
  3. KingdomHeart

    KingdomHeart TS Rookie Topic Starter

    well, it still does not fit the problems. I download the drivers from IBM website because ATI website does not have ATI Mobility Radeon 7500.
    Can a software create this kind of crash? like software conflicting or could it be problem about the graphics card itself?

    Here is the Minidump
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I found it here for Xp
    http://ati.amd.com/support/drivers/xp/aiwradeon-prer300-xp.html

    From the DMP file:

    Unable to load image ati2cqag.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ati2cqag.dll
    *** ERROR: Module load completed but symbols could not be loaded for ati2cqag.dll
    ATI Rev3 buffer
    Bucket = ATI_OC_CP_2D_2B_3D_SE_RE_TA_TD_PB_TM_GA_C2
    Probably caused by : ati2cqag.dll ( ati2cqag+102a9 )

    Older post with same fault
    http://www.techspot.com/vb/topic38585.html

    Yes it could be the actual card
    Or even a memory fault (according to older post)

    I found a new version of ati2cqag.dll here: http://www.driverskit.net/dll/link/163.html
    You could search for where yours lives and replace with this one
     
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