Hi,
For the last week my computer has been out of commission. when my younger sister was using it, she said it just randomly shut down. When I turned it back on, win 7 wouldn't boot. Startup repair would also freeze and quit. I tried doing a system restore and it worked, but I still couldn't even get past the black boot screen. (windows symbol wouldnt show). So I made a Ubuntu live boot disk and saved all of my win7 files, and did a complete factory reset. I was able to boot and login to windows, but now my issue is that, immediately, malware was downloaded on my computer (hotbar?) and everyday my computer does gets the blue screen of death and shuts down. When I restart, it does a system restore, which deletes all of my programs and reinstalls the hotbar app, which is really malware. If I dont mess with it, my computer does the system restore on it's own.
I'm at a loss about what to do at this point. Everytime I do something to fix it, it does a system restore.
For the last week my computer has been out of commission. when my younger sister was using it, she said it just randomly shut down. When I turned it back on, win 7 wouldn't boot. Startup repair would also freeze and quit. I tried doing a system restore and it worked, but I still couldn't even get past the black boot screen. (windows symbol wouldnt show). So I made a Ubuntu live boot disk and saved all of my win7 files, and did a complete factory reset. I was able to boot and login to windows, but now my issue is that, immediately, malware was downloaded on my computer (hotbar?) and everyday my computer does gets the blue screen of death and shuts down. When I restart, it does a system restore, which deletes all of my programs and reinstalls the hotbar app, which is really malware. If I dont mess with it, my computer does the system restore on it's own.
I'm at a loss about what to do at this point. Everytime I do something to fix it, it does a system restore.