TechSpot

Toshiba Tablet with dead screen

By rpcfx
Mar 24, 2008
  1. My daughter has a Toshiba Tecra tablet laptop. 14" screen, I cannot find a model number though. I think it is about 3 years old.
    The power, battery, and wireless lights come on and the fan runs. The screen shows nothing. There is no beeping sounds at start up either. I took it apart, and the hard drive seems to be running also.
    Any suggestions?
    Thanks, RPCFX
     
  2. fanmaker

    fanmaker TS Rookie Posts: 39

    Hi rpcfx.

    While I can offer no original advice, I have the same sort of problem with my Dell Inspiron 2500 with the same symptoms.

    I've been advised to try running memtest86+, a free download prog often quoted here on TSpot. If you google for it, it's available in various forms, depending on what drives you have.

    Unfortunately it didn't run in my case, but I hope you have better luck.
    Apparently it's possible to copy the file incorrectly, and then it wont work, so I'm double checking the method at the moment.

    Good luck
    John
     
  3. lamo

    lamo TS Rookie Posts: 570

    rpcfx, check if laptop shows something to external display.
     
  4. rpcfx

    rpcfx TS Rookie Topic Starter

    John, Thanks for the response. How can I put this download into the computer if the screen shows nothing?

    Lamo, Thank you, I tried it. Still nothing.
     
  5. fanmaker

    fanmaker TS Rookie Posts: 39

    rpcfx, good question that I asked myself, too.
    Apparently this bit of software is "standalone" which seems to mean it will run on its own without even the bios etc being involved.
    All seems a bit like magic to me, but then what's new !
    It does, of course, need the screen to be working, so if there's a problem there, the answer seems to be to try an external monitor.
    That then led me to ask how you get the monitor to respond if the keyboard is non responsive and you need the F2+key to switch to external ? :(
    Slight feeling of going round in ever decreasing circles, with the inevitable result.
    John
     
  6. rpcfx

    rpcfx TS Rookie Topic Starter

    John,
    That's how I feel.
    None of the keys seem to work, there's not a startup beep sequence either. I have tried the external monitor, with no luck.? If it is the hard drive, I am worried that we will loose all the stored info.
    RPC
     
  7. lamo

    lamo TS Rookie Posts: 570

    rpcfx, is your laptop Tecra M4?
     
  8. fanmaker

    fanmaker TS Rookie Posts: 39

    RPC.
    There's a good way to keep your hdd I've just been shown - a usb/ata drive lead.
    They're quite cheap, come with a small piece of software you might need to load onto a working pc, and a double headed socket that you plug your laptop hdd into.
    The other end plugs into a usb skt on the 2nd pc, and hey presto, your laptop hdd now appears as a new drive on your pc, with full access and the ability to save your data.

    John
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

  10. rpcfx

    rpcfx TS Rookie Topic Starter

    Lamo,
    I don't know. It says Tecra on it, but I can't find any serial number for it.
    RPC
     
  11. rpcfx

    rpcfx TS Rookie Topic Starter

    Thanks John, I will check it out!
    RPC
     
     
  12. rpcfx

    rpcfx TS Rookie Topic Starter

    T, thank you for the info.
    If nothing else I can save the info on the hard drive.
     
  13. fanmaker

    fanmaker TS Rookie Posts: 39

    Hi Tmagic.
    Yes that's it. Mine included a driver disc for win98, but I din't need it for this job.
    Regards
    John
     
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