Toshiba Tecra S1 Notebook has no sound, Software or Hardware??

By TecSource
Jan 15, 2006
  1. Hello, I am new to TecSpot. I only have notebooks and this one has no sound. How should I trouble shoot this.
    Thanks for your help
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Check in your device manager. see if there are any yellow exclamation, or question marks. Make sure the volume isn`t muted.

    Go to the Toshiba website, and download the sound drivers for your computer.

    Install them, and see what happens.

    Regards Howard :wave: :wave:
  3. TecSource

    TecSource TS Rookie Topic Starter

    Thanks for the info,

    Yes there is a multi Media driver ? yellow indicator in the Device Manager.
    ( This is a Pre Owned Notebook with the hard drive Re formatted)

    I went to the Toshiba site for the s1 specs and fount that it is an ADI
    ad1886 software sound.
    So then I downloaded from toshiba the ADI Sound Max wdm Audio driver.
    ( Also installed Win zip and Acrobat reader)

    Still no sound. It is not muted and the sound dial is set at medium.

    Could it be a hardware defect? Where is it located in the Notebook?

    Thanks for any help

  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Since you installed the sound drivers(presuming you installed the correct ones), is there still a yellow exclamation mark in your device manager?

    Your soundcard is integrated into your mobo.

    It is possible that your onboard sound chip is dead.

    Regards Howard :)
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