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Unable to find old emails after index/rebuild in Outlook 2010

By Booog
Mar 3, 2014
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  1. Hi support,

    Am still unable to retrieve my old emails after I rebuild it.

    What could be the problem to this? How do I solve this? :(


    Booog
     
  2. learninmypc

    learninmypc TS Evangelist Posts: 6,593   +335

    Was it web based Yahoo, gmail,hotmail) or ???
     
  3. Booog

    Booog TS Rookie Topic Starter

    No its not a web based email.

    What I wanted was to search an email. Can't remember the subject of the email so I search by the name of the sender. No results found.

    Then I rebuild my Index. The rebuild completed after 3 days straight and did a search again but unable to find it under any of my folders in Outlook 2010.

    ...so ya that's all.
     
  4. learninmypc

    learninmypc TS Evangelist Posts: 6,593   +335

    Ok, Outlook.com & hotmail are one in the same. MS wants users to go to outlook.com but I still log into mine as hotmail. You might try this link http://windows.microsoft.com/en-us/windows/outlook-help
     
  5. Booog

    Booog TS Rookie Topic Starter

    The email is a company email.
     
  6. learninmypc

    learninmypc TS Evangelist Posts: 6,593   +335

    In that case, ask the company.
     

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