Hey ppl i havnt been here for awhile, school and everything.
My dilema is that a friend of mine, computer is having some sort of infection taking place. I directed them to your site and to follow the steps in your virus (etc.) / removal process and further instructed them to call after they had finished. I am not sure as to whether or not they posted the requested logs but they called me saying that some viruses were still affecting their machine. I have ran Mcafee Virus Scan and AVG Antispyware scan and either quarenteed or deleted whatever was found but the machine is still get some pop-ups leading to the same site over and over again telling them to download some software. If i try to change the IE home page it automatically changes back to the page that the pop-up message is saying they should go too.
Antispyware logs and HJT logs are attached.
My dilema is that a friend of mine, computer is having some sort of infection taking place. I directed them to your site and to follow the steps in your virus (etc.) / removal process and further instructed them to call after they had finished. I am not sure as to whether or not they posted the requested logs but they called me saying that some viruses were still affecting their machine. I have ran Mcafee Virus Scan and AVG Antispyware scan and either quarenteed or deleted whatever was found but the machine is still get some pop-ups leading to the same site over and over again telling them to download some software. If i try to change the IE home page it automatically changes back to the page that the pop-up message is saying they should go too.
Antispyware logs and HJT logs are attached.