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!update.exe problem

By streaker
Nov 29, 2006
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  1. i have been having some problems with a virus/trojan not sure which that keeps reaccuring. I have tried norton and avg, norton dosent find it but avg does it tells me its healed then it returns.

    i have followed your instructions from this thread: Viruses/Spyware/Malware, preliminary removal instructions

    i have read through your forums and found threads with similar problems (update.exe) but have not followed the advice given to them as advised incase its not appropriate to me.
  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Hello and welcome to Techspot.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    IGN\Download Manager
    Alcohol Toolbar

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    DLM.exe
    PowerReg Scheduler V3.exe
    udcpas.exe
    udcsdr.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    R3 - URLSearchHook: (no name) - {DD306914-AEA8-830C-DEAB-A328E60030C1} - (no file)

    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

    O2 - BHO: Alcohol Toolbar Helper - {8126A4A5-BFD3-46FE-BBDF-BFB5CF78E489} - C:\Program Files\Alcohol Toolbar\v3.2.0.0\Alcohol_Toolbar.dll

    O2 - BHO: (no name) - {DD306914-AEA8-830C-DEAB-A328E60030C1} - (no file)

    O3 - Toolbar: Alcohol Toolbar - {ED4BD629-C1B6-4399-8A34-02CCAA921DC9} - C:\Program Files\Alcohol Toolbar\v3.2.0.0\Alcohol_Toolbar.dll

    O4 - HKLM\..\Run: [SDR6_Check] "C:\Program Files\Common Files\DriveCleaner 2006 Free\udcsdr.exe"

    O4 - HKLM\..\Run: [PAS_Check] "C:\Program Files\Common Files\DriveCleaner 2006 Free\udcpas.exe"

    O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork

    O4 - Startup: PowerReg Scheduler V3.exe

    O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    PowerReg Scheduler V3.exe<Search your system for this file and delete all instances found.

    C:\Program Files\IGN<Delete the entire folder.

    C:\Program Files\Common Files\DriveCleaner 2006 Free<Delete the entire folder.

    C:\Program Files\Alcohol Toolbar<Delete the entire folder.

    Reboot into normal mode, turn system restore back on and rehide your protected OS files.

    Post a fresh HJT log and an AVG ANTISPYWARE log.

    Let me know how your system is running.

    Regards Howard :wave: :wave:

    This thread is for the use of streaker only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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