!update.exe virus.

By aegisrose
Aug 24, 2007
Topic Status:
Not open for further replies.
  1. Hi peeps,
    I located this forum and !update.exe is making things nutty on my laptop. I did the above, and I'm still getting the problem (I actually did not locate either WinAbring.exe or m?iexec.exe--- also of the HJT entries, I only had one 016-DPF).
    This thread is about a year old, but I'm not having luck finding infoz elsewhere. . . I hope someone can help. It's the laptop I use for school and I'm dying with the pop ups.

    What can I provide as far as info? I have the HJT log, if that will help.
  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Hello and welcome to Techspot.

    I have moved your post to it`s own thread.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

    Also, let me know the results of the AVG Antirootkit scan.

    Regards Howard :wave: :wave:

    This thread is for the use of aegisrose only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  3. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    Tough to reformat, I think.

    Thank you for the response Howard.

    I do deal with some sensitive info on my laptop. My concern is that the laptop is a Dell, and I do not have a Windows disk. I only have that backup disk and I've never actually re-formatted it or anything. As a precaution, I've changed my passwords from an non-infected PC. From what I'm reading, even if I choose to "clean it" and get rid of this !update.exe, my laptop may still not be secure. I suppose I need to get in touch with Dell about re-formatting properly, eh?

    ooh~ one question: I would need to back up all kinds of school documents and such before reformatting. Is there risk of one of those files being infected?
  4. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    The risk of your document being infected is quite small. However, while .txt documents cary little risk, .doc file can and do carry viruses etc.

    There should be an option on your Dell backup disk to restore you computer to how it was when you got it, or to do a destructive restore. I must confess, never having owned a Dell, I`m not really sure what options are available.

    Regards Howard :)
  5. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    One question before proceeding

    :blush: Hi Howard... ok, I've finally found a free minute to properly address this. Before I proceed with a reformat, I'm curious as to what !update.exe actually is. I've looked online and I read somewhere that it's just an Adware component. Is that so horrible that it requires a re-format? So far, the only effects are annoying pop ups. Or am I being naive in thinking the only problem I face are pop ups? If !update.exe is known for sending infoz or giving remote control to hackerz then, obviously I'll bite the bullet.
  6. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    If you want to try saving your system without a reformat, then by all means post the requested log files and I`ll see if we can get your system cleaned up.

    Obviously, you need to be aware of the risks in doing this, as you`ve already said that you use your computer for storing sensitive info.

    This thread is for the use of aegisrose only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  7. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    ok-- I took all the steps until Step 11. The response from AVG Anti-Rootkit said that "There were no Rootkits found".
  8. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    That`s ok, just carry on with the rest of the instructions and post the requested log files.

    Regards Howard :)

    This thread is for the use of aegisrose only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  9. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    Do you sleep? LOL Thank you for all the prompt responses!

    Step 13 (the full sys scan in Safe mode) is taking a loooong time. I'll post the logs a little later tonight. THANKS!
  10. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    I do sleep occasionally lol.

    Once I have your log files, I`l be able to advise you further.

    Regards Howard :)

    This thread is for the use of aegisrose only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  11. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    ZOMG- FINALLY! Sorry it took so long, in the midst of all these other issues, I got an "over heating" error. Had to clean the fan and update my BIOS. But that is neither here, nor there. I was able to complete the cursed scans and I've attached 'em. SURVEY SAYS.........

    PS: Thank you so much for all the help you and the forum have provided thus far ;)
  12. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    ISM

    Close control panel.

    1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.

    2. Download the attached avengerscript.txt and save it to your desktop

    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

    3. Now, start The Avenger program by double clicking on its icon on your desktop.

    Under "Script file to execute" choose "Load script from file".
    Now click on the folder icon which will open a new window titled "open Script File"
    navigate to the file you have just downloaded, click on it and press open
    Now click on the Green Light to begin execution of the script
    Answer "Yes" twice when prompted.

    4. The Avenger will automatically do the following:

    It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
    On reboot, it will briefly open a black command window on your desktop, this is normal.
    After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
    The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

    5. Please attach the content of c:\avenger.txt into your reply, as well as a fresh HJT and Combofix logs.

    Also, please let me know the results of the AVG Antirootkit scan as per step11 of these instructions.

    Regards Howard :)

    This thread is for the use of aegisrose only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

    Attached Files:

  13. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    More Scan Results

    scanzz z z z z z LOL

    Per the AVG anti-rootkit, I'm rootkit free

    Here are the results! What's the verdict?

    edit: it wouldn't let me add the HJT results... I even tried renaming it and saving as .txt, but it said I already had this file posted in this thread :dead:
     
  14. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    I have removed your previous HJT log etc, hopfully, you`ll be able to attach a fresh HJT log without problems.

    1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.

    2. Download the attached avengerscript.txt and save it to your desktop

    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

    3. Now, start The Avenger program by double clicking on its icon on your desktop.

    Under "Script file to execute" choose "Load script from file".
    Now click on the folder icon which will open a new window titled "open Script File"
    navigate to the file you have just downloaded, click on it and press open
    Now click on the Green Light to begin execution of the script
    Answer "Yes" twice when prompted.

    4. The Avenger will automatically do the following:

    It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
    On reboot, it will briefly open a black command window on your desktop, this is normal.
    After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
    The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

    5. Please attach the content of c:\avenger.txt into your reply, as well as a fresh HJT and Combofix log.

    Regards Howard :)

    This thread is for the use of aegisrose only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  15. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    Allrighty... I followed your last post, and here are all the results.
  16. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    vsndo763.exe
    dwdsrngt.exe
    ISMModule3.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: - {1C251D95-4001-45D0-A50F-8D892FFF984D} - C:\WINDOWS\lbbho.dll (file missing)

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

    O4 - HKLM\..\Run: [SNDO763] C:\WINDOWS\vsndo763.exe

    O4 - HKLM\..\Run: [{D2-24-4C-C9-ZN}] C:\windows\system32\dwdsrngt.exe CHD003

    O4 - HKCU\..\Run: [ISMModule3] "C:\Program Files\ISM\ISMModule3.exe"

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\ISM<Delete the entire folder.
    C:\windows\system32\dwdsrngt.exe
    C:\WINDOWS\vsndo763.exe

    Reboot into normal mode and rehide your protected OS files.

    Post a fresh HJT log and let me know if you`re still having problems.

    Regards Howard :)

    This thread is for the use of aegisrose only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  17. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    Are we there yet?

    OK. Did the above. Here is the latest HJT
  18. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Just one nasty left to deal with.

    1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.

    2. Download the attached avengerscript.txt and save it to your desktop

    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

    3. Now, start The Avenger program by double clicking on its icon on your desktop.

    Under "Script file to execute" choose "Load script from file".
    Now click on the folder icon which will open a new window titled "open Script File"
    navigate to the file you have just downloaded, click on it and press open
    Now click on the Green Light to begin execution of the script
    Answer "Yes" twice when prompted.

    4. The Avenger will automatically do the following:

    It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
    On reboot, it will briefly open a black command window on your desktop, this is normal.
    After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
    The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

    5. Please attach the content of c:\avenger.txt into your reply, as well as a fresh HJT log.

    Regards Howard :)

    This thread is for the use of aegisrose only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  19. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    As instructed...
  20. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    This is proving to be troublesome.

    Try this.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    dwdsrngt.exe CHD003
    dwdsrngt.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKLM\..\Run: [{D2-24-4C-C9-ZN}] C:\windows\system32\dwdsrngt.exe CHD003

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\windows\system32\dwdsrngt.exe CHD003
    C:\windows\system32\dwdsrngt.exe

    Click start/run and type regedit into the run box and press the enter key. When the window appears maximise it. Click file/export and save a copy of your registry to wherever you want.

    Click edit and choose find. Type dwdsrngt.exe into the dialogue box and click the find next button. Regedit will now search your registry for any entries that contain a reference to dwdsrngt.exe and display them in the righthand pane. Right click on any such dwdsrngt.exe entries and choose delete.

    Now click edit again and choose find next. Again, delete any entries that reference dwdsrngt.exe.

    Repeat the above, until no more dwdsrngt.exe entries are found.

    Close regedit.

    Reboot into normal mode and rehide your protected OS files.

    Post a fresh HJT log.

    Regards Howard :)

    This thread is for the use of aegisrose only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  21. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    In RegEdit, right now, I also found vsndo763.exe

    Should I also delete that one?
  22. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Yes, that would be a good idea.

    Regards Howard :)

    This thread is for the use of aegisrose only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  23. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    Here we go
  24. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Your HJT log is now clean.

    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of aegisrose only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  25. aegisrose

    aegisrose Newcomer, in training Topic Starter Posts: 73

    Awesome!!!

    WOOOOOOOOOT!

    HOWARD, HOWARD, HE'S OUR MAN, IF HE CAN'T DO IT, NO ONE CAN!

    Thanks you so very very much. My laptop is running like a dream, and I haven't had any pop ups over the last few hours. YOU'RE MY HERO!
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