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Update keeps failing. Getting worried.

By tizerist
Dec 8, 2007
  1. hi there.

    One of the updates in Windows Update keeps failing. It says it's an important one too.

    I'm getting error code 80070643

    When I go to this
    http://support.microsoft.com/kb/903772
    website to FAQ the problem, I get to method 2, stage 2.

    "2. Insert the Office 2003 CD in the CD drive. "

    I've got no idea what this disc is. Why does it assume I've got it??
     
  2. fastco

    fastco TS Booster Posts: 1,122

    Not too sure but I would try turning off all running programs like Anti-Virus, Anti-Spyware and Firewalls and try to update again with Internet Explorer.
     
  3. tizerist

    tizerist TS Rookie Topic Starter Posts: 90

    with IE?
    as opposed to doing it through windows update?

    how would i go about that then?
     
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