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Upgraded RAM Windows won't load with 2 gig

By Calon1
Feb 18, 2009
  1. I've recently purchased two sticks of PNY 1GB DDR PC3200 RAM. I did the system scan at crucial.com and thats what it advised as my maximum.

    I have an old Compaq Presario SQSXE1 which previously had 2 x 256 PC2100 running fine.

    I installed the ram one at a time. Put in 1 gig, works fine. Put in the 2nd stick, Compaq screen comes on, the memory check in top right-hand corner goes up to 2gig, but then goes to a black screen and windows does not load.

    I have tested both sticks individually in both slots, works every which way. I have put both sticks in at the same time and switched them, same results.

    I'm not sure what information you need from me but I'll be happy to try and get it if I can. My knowledge of computers is unfortunately minuscule.

    Thanks for any help you may be able to provide.
     
  2. neill1973

    neill1973 TS Rookie Posts: 17

    What version of Windows?
     
  3. neill1973

    neill1973 TS Rookie Posts: 17

    Because you said that this is a old PC I suspect that your motherboard does not support 2 gigs of RAM.
     
  4. Calon1

    Calon1 TS Rookie Topic Starter

    Windows XP (SP3)
     
  5. Calon1

    Calon1 TS Rookie Topic Starter

    What is a good way of assessing my mobo type/model?


    Edit: I think the comp was bought in 2002 ish, with XP already on it. Not positive though.
     
  6. neill1973

    neill1973 TS Rookie Posts: 17

    What is the model number of this compaq I am not finding anything under SQSXE1. Also you can find the model of the motherboard printed on the motherboard itself.
     
  7. Calon1

    Calon1 TS Rookie Topic Starter

    It says 8000Z/CMT on the side as well.
     
  8. neill1973

    neill1973 TS Rookie Posts: 17

    Sorry I didn't get back earlier I got tied up at work yesterday. I just checked and the maximum RAM that your PC will take is 1 gig.
     
  9. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

    read the updating ram guide in the guides forum
     
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