GeekieNick101
Posts: 350 +1
Hi, this is my first time ever posting in this forum, I hope i get some answers to my problem.
Ok, I have an Dell Dimension E310 desktop and I wanted to upgrade the graphics card in it so I used the Dell online tech support chat and they recommended the GeForce 5500 PCI 256 MB Graphics card. They said I could get any card I wanted as long as it said it would work with a minimum of a 250W system power supply. So i did order the GeForce 5500 PCI 256 MB Graphics card from tigerdirect.com and I did cancel the order because I did open up the computer case and it had a tag on it stating that it was a 230W power supply. So like the next day or so i called Dell tech support and they told me my system does not use the full 230W of the power supply so the card would work fine. So i did reorder the card from tigerdirect.com. So I decided to call the manufacturer of the graphics card and they told me no it would not work so then I got off the phone with them and called Dell and informed them what the manufacturer of the graphics card said and Dell told me that It would work and the guy even talked to a senior tech there at Dell and they agreed on what he said. But they told me to call the manufacturer and tell them what they said because I didnt believe what the Dell tech said. So i did call the manufacturer back and they told me "Dont listen to them, they dont know what they are talking about." So i called Dell back and the tech i got told me no it wouldnt work with a 230W power supply, so i asked if i could jsu upgrade the power supply too so I could use the card. And they told me if i use a 250W power supply it will ruin the motherboard because it will overpower it. Also they said "If you install a 250W power supply and when it ruins your motherboard dont call Dell and blame us." So basicly they told me if i want to use this graphics card that I purchased i would have to buy also a new power supply and a new motherboard. So he told me that I myswell buy a new system he said in particular an XPS system because it is "high end" and has a graphics card not intergrated graphics. So the bottom line I want to know if I could use a graphics card that needs a 250W power supply with a 230W power supply and also if I would upgrade the power supply with it really ruin the motherboard? It is sorta sad when 4 Dell Techs tell me the card will work with the current power supply and the other Dell tech didnt tell me it would work until I told him that the graphics card manufacturer said "Dont listen to them, they dont know what they are talking about."
Please reply and help me I dont know what to do if I return the graphics card I loose shipping both ways plus a 15% restocking fee.
I know this forum message is rather long but please help me if you would be so kind.
Ok, I have an Dell Dimension E310 desktop and I wanted to upgrade the graphics card in it so I used the Dell online tech support chat and they recommended the GeForce 5500 PCI 256 MB Graphics card. They said I could get any card I wanted as long as it said it would work with a minimum of a 250W system power supply. So i did order the GeForce 5500 PCI 256 MB Graphics card from tigerdirect.com and I did cancel the order because I did open up the computer case and it had a tag on it stating that it was a 230W power supply. So like the next day or so i called Dell tech support and they told me my system does not use the full 230W of the power supply so the card would work fine. So i did reorder the card from tigerdirect.com. So I decided to call the manufacturer of the graphics card and they told me no it would not work so then I got off the phone with them and called Dell and informed them what the manufacturer of the graphics card said and Dell told me that It would work and the guy even talked to a senior tech there at Dell and they agreed on what he said. But they told me to call the manufacturer and tell them what they said because I didnt believe what the Dell tech said. So i did call the manufacturer back and they told me "Dont listen to them, they dont know what they are talking about." So i called Dell back and the tech i got told me no it wouldnt work with a 230W power supply, so i asked if i could jsu upgrade the power supply too so I could use the card. And they told me if i use a 250W power supply it will ruin the motherboard because it will overpower it. Also they said "If you install a 250W power supply and when it ruins your motherboard dont call Dell and blame us." So basicly they told me if i want to use this graphics card that I purchased i would have to buy also a new power supply and a new motherboard. So he told me that I myswell buy a new system he said in particular an XPS system because it is "high end" and has a graphics card not intergrated graphics. So the bottom line I want to know if I could use a graphics card that needs a 250W power supply with a 230W power supply and also if I would upgrade the power supply with it really ruin the motherboard? It is sorta sad when 4 Dell Techs tell me the card will work with the current power supply and the other Dell tech didnt tell me it would work until I told him that the graphics card manufacturer said "Dont listen to them, they dont know what they are talking about."
Please reply and help me I dont know what to do if I return the graphics card I loose shipping both ways plus a 15% restocking fee.
I know this forum message is rather long but please help me if you would be so kind.