USB device causes blue screen

By tnthienanh
Aug 19, 2011
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  1. Hi,

    I would really appreciate if somebody could help me. My laptop changed to a blue screen whenever I input the USB storage, USB camera or a printer. There is no problem when inputting a mouse.

    My laptop is running Window XP SP3. The last time when I put a USB from my carema to an USB port (1). The blue screen showed an error :

    0x0000000A (0x316004A9, 0x00000002, 0x00000000, 0x804DC25D).

    I tried a external hard drive, the port (1) could not install. I tried to put into another USB port (2) in my laptop. The blue screen showed an error:

    0x0000008E (0xC0000005, 0x805684A0, 0xB655DA84, 0x00000000)

    Could anybody please tell me how to fix it?

    Thank you very much.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    Use XP's System Restore and restore Windows to a past restore point before the USB troubles began

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