USB Port Trouble

By tam8i8
Mar 21, 2007
  1. Hello,

    I just recently received a used Pentax Optio E10 digital camera, and I'm having trouble downloading the pics to my computer. I get an error message every time I try to download which says the USB port I am using is too slow for the device. This same question was posted on 12-26-06 by RX_Queen and the advice he or she received was to purchase a USB 2.0 external adapter. He or she then stated, "I managed to find the problem, and it had more to do with my PC not accepting the camera until I fiddled around with the add hardware section. It now works fine." I would prefer to "fiddle around" with the add hardware section vs. spending money on the adapter, but I'm not sure what to do. Any advice? Thanks much for any help:)
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    "Right-click the My Computer icon and select Properties
    Click the Device Manager tab and open Universal Serial Bus Controllers by clicking the plus sign (+)."

    With the camera connected, check to see if any of the USB controllers have a yellow mark, or if you can see the camera, right click "Uninstall" on these and restart your system
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