Hi All I'm out of idea with this problem that I'm having with the Speedtouch 330 USB modem so I need some urgent help. Firstly, someone unplugged it from its USB port, so we simply plugged it back in. The LED flashes red indicating congestion on the port. There are only two of the six USB ports in use and it went back into the one it came from and every USB port has congestion according to the modem. I went into the system information and was told that the driver was not installed for the device and its now recognising the modem as an audio device!! I put the installation disk in to repair the lost drivers and it says that drivers are already installed for this device. So I have the computer saying there are no drivers and also saying they are already there. Tried to uninstall through add/remove programs where I get the message "This package cannot install software", which is the oposite to what I want to do. I'm getting a lot of conflicting information from the machine. When I look at the USB ports the modem is shown as being there, but no drivers. Cant uninstall the package and cant repair the package as it thinks the drivers are there. Any one help? Much appriciated.