Vaio Laptop (Win 7) Keeps Shutting Down

By fan1bsb97
Jun 3, 2013
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  1. Hi everyone. I have a Sony Vaio laptop with Windows 7 Home Premium 64 bit. The computer randomly turns off, seemingly for no reason, but it appears that it can't handle much of anything right now.

    I started it in safe mode to try and do a MSE full scan, but once again it turned off after a few minutes.

    It doesn't say "windows is shutting down" or anything, it just completely turns off.

    Help please! This is happening constantly!
  2. besnik

    besnik TechSpot Member

    Check out the heating
  3. fan1bsb97

    fan1bsb97 TechSpot Enthusiast Topic Starter Posts: 124

    Thanks but how do I do that?
  4. besnik

    besnik TechSpot Member

  5. fan1bsb97

    fan1bsb97 TechSpot Enthusiast Topic Starter Posts: 124

    I will do that now. What do I do if it is? Will reinstalling Windows help?
  6. besnik

    besnik TechSpot Member

    no it won't , if the temp of CPU is high you should send the laptop to a technican they will now what to do
  7. fan1bsb97

    fan1bsb97 TechSpot Enthusiast Topic Starter Posts: 124

    It says:

    Tj. Max: 90º
    Core #0: 56º
    Core #1: 58º
  8. besnik

    besnik TechSpot Member

    Seems the CPU is not the problem .
    I Don't know what else to say bro , hope you fix it . ;)
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    Any updates on this fan1?
  10. fan1bsb97

    fan1bsb97 TechSpot Enthusiast Topic Starter Posts: 124

    I reinstalled Windows and it still happens. The fan is very loud and gets hot after a few minutes. After about 20 minutes it needs a break or it shuts down lol. That's the update!
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    You are going to have to have the laptop serviced. the CPU cooling pads or paste needs to be re-applied
     
  12. fan1bsb97

    fan1bsb97 TechSpot Enthusiast Topic Starter Posts: 124

    It's ok. I bought a new one and am only using the Vaio now for a few things. Thanks for your help though :)
  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    Okay, good... you are very welcome:)
  14. bazz2004

    bazz2004 TechSpot Maniac Posts: 399   +41

    The temperature of the onboard graphics chip (GPU) is what you should check. Try downloading HWMonitor. A generation of laptops have had problems with nVidia 8400/8600 video chips which run hot. Playing demanding games on such laptops soon results in drastic heat related issues. As a rough guide I'd suggest 50c is cool, 60c warm, 70c hot and 80c + too hot for an nVidia graphics chip.

    Such has been the scale of problems and customer complaints that some of the major manufacturers have offered free repairs for faulty nVidia graphics chips. However, they have no control over the use of laptops so often multiple repairs have been claimed. If your computer has normal usage cleaning the dust and fluff out or reapplying thermal paste may sort the problem. A computer shop can do that for a reasonable price.


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