Hello - I allowed my 13 year old sister to use my computer, and now it is completely infected with a tonne of things. When I start in normal mode, 90% of the time my computer BSOD's, and the other 10% I get into windows for about 3 minutes before crashing.
I am thankfully able to boot in Safe Mode.
I have read many threads so far, but I am completely stuck. I've tried doing the 8-step malware program, but I get stuck because some programs won't open!
I've downloaded AVG anti-virus and managed to run it, and it actually ran and found a few viruses. I have downloaded and ran CCleaner, which worked fine. However, I cannot get Avira Anti-Virus, MalwareBytes, SuperAntiSpyware, ComboFix, or SDFix to run at all. I get a little hourglass and then nothing. Also, my System restore is completely turned off (and my computer crashees if I try to turn it back on).
I am really stuck as to what I should do, I have run HijackThis and I have a log th at I will attach, hopefully someone can help me.
Thanks.
I am thankfully able to boot in Safe Mode.
I have read many threads so far, but I am completely stuck. I've tried doing the 8-step malware program, but I get stuck because some programs won't open!
I've downloaded AVG anti-virus and managed to run it, and it actually ran and found a few viruses. I have downloaded and ran CCleaner, which worked fine. However, I cannot get Avira Anti-Virus, MalwareBytes, SuperAntiSpyware, ComboFix, or SDFix to run at all. I get a little hourglass and then nothing. Also, my System restore is completely turned off (and my computer crashees if I try to turn it back on).
I am really stuck as to what I should do, I have run HijackThis and I have a log th at I will attach, hopefully someone can help me.
Thanks.